9.8/10
Spot Score
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent offers live chat, email,... Read more about LiveAgent
LiveAgent Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.8/10
Spot Score
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid also gives back to the IT... Read more about SysAid
SysAid Pricing
Free Trial available
SysAid offers custom pricing plan
9.4/10
Spot Score
The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, escalation of calls, chat/IM system integrated with the help desk statuses, knowledge base management, and more. They can easily... Read more about Vision Helpdesk
Vision Helpdesk Pricing
Free Trial available
Starts from $12/User/Month when Billed Yearly
9.3/10
Spot Score
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication easy across company... Read more about Reamaze
Reamaze Pricing
Free Trial available
Starts from $27.55/User/Month when Billed Yearly
9.1/10
Spot Score
UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's reporting and tracking features. With everything at their fingertips, staff can easily make tickets, monitor customer requests in... Read more about UseResponse
UseResponse Pricing
Free Trial available
Starts from $1,490/Year
9.0/10
Spot Score
The HappyFox Help Desk Software helps agents process support requests, keeping them happy and organized. It provides the infrastructure so users can run their business with no up-front costs or long term contracts. Features include Customizable templates for support requests, Knowledge base, Customer profiles,... Read more about HappyFox
HappyFox Pricing
Free Trial available
Starts from $29/Month when Billed Yearly
9.0/10
Spot Score
Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve their issues over the... Read more about Dixa
Dixa Pricing
Free Trial available
Starts from $39/User/Month
8.9/10
Spot Score
Sugester is a Help Desk Software which lets business manage their clients. It comes with a user-friendly interface and allows to track clients' tickets from the time they are created to when they are resolved. Users can also allocate resources to each ticket, as well as see the results of those resources at the same... Read more about Sugester
Sugester Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.8/10
Spot Score
Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception to closure, prioritize the need of each request, assign tasks to users based on issue priority or complexity, provide instant... Read more about Issuetrak
Issuetrak Pricing
Free Trial not available
Starts from $69/User/Month
8.7/10
Spot Score
Helpy is a new help desk software solution, designed for small and medium enterprises, and low to moderate income users. With the goal of helping IT departments maintain and nurture relationships with customers and employees, Helpy offers comprehensive and versatile tools and features for all organizations. Whether... Read more about Helpy
Helpy Pricing
Free Trial available
Starts from $15/User/Month
8.7/10
Spot Score
OTRS is a help desk software that simplifies the whole help desk procedure and transforms it into a convenient and efficient process. It enables users to create various types of tickets or problems for IT support, as well as share those tickets with other managers and teams. For tasks such as updating software, OS... Read more about OTRS
OTRS Pricing
Free Trial not available
OTRS offers custom pricing plan
8.4/10
Spot Score
Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service activities. A powerful search engine helps find information quickly. Responses can be stored in a variety of file formats including... Read more about Motadata HelpDesk
Motadata HelpDesk Pricing
Free Trial available
Motadata HelpDesk offers custom pricing plan
8.3/10
Spot Score
Due.work is a task management software that helps teams work together to get stuff done. It incorporates basic features of task management software along with specific features to manage smaller projects.It is a task management system that replaces the commonly used email inbox with tasks, calendars and reminders. It... Read more about due.work
due.work Pricing
Free Trial not available
Starts from $49/Month, also offers free forever plan
8.2/10
Spot Score
Ameyo Fusion CX
Experience unified help desk monitoring with omnichannel interaction solution
Ameyo Fusion CX is help desk software that allows to offer technical support, customer service or user assistance through website or existing intranet. It includes all the features user would expect from a leading help desk, including bug tracking, product knowledge management, agents and client reporting. And it does... Read more about Ameyo Fusion CX
Ameyo Fusion CX Pricing
Free Trial not available
Ameyo Fusion CX offers custom pricing plan
7.8/10
Spot Score
Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more time resolving issues.... Read more about Help Desk Premier
Help Desk Premier Pricing
Free Trial available
7.7/10
Spot Score
SupportCenter is a highly flexible ITIL based helpdesk solution that provides an excellent basis for the management of the IT Service Desk, whether in SMB or Enterprise organizations. SupportCenter offers powerful features like Single Sign On, Chat Support, Mobile Support, Remedy to ServiceNow migration and so on... Read more about ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus Pricing
Free Trial not available
ManageEngine SupportCenter Plus offers custom pricing plan
7.4/10
Spot Score
Support Hub
An ideal helpdesk software
Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. With features like live... Read more about Support Hub
Support Hub Pricing
Free Trial available
Starts from $19/Month, also offers free forever plan
NABD System is a help desk software designed to keep track of all the tickets, issues and customers. In addition to helping monitor organization it has powerful tools to make outsourcing a breeze. It helps ask for information from customers, monitor progress and workload. Plugins" allow to quickly add functions to... Read more about NABD System
NABD System Pricing
Free Trial not available
Starts from $30/User/Month, also offers free forever plan
Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's intuitive design helps agents spend more time solving tickets, while protecting their time by enforcing self-service policies on... Read more about Atera
Atera Pricing
Free Trial available
Starts from $99/User/Month when Billed Yearly
The Trengo Digital Help Desk Software is a sophisticated platform that provides online customer service for remote and branch offices. Helpsdesk is a free, web-based help desk with integrated video conferencing to provide 24/7 support. The powerful dashboard gives virtual access to all the employee devices, personal... Read more about Trengo
Trengo Pricing
Free Trial available