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9.2

Spot Score

Deskpro - Help Desk Software

Deskpro

Transforming support with customizable tools and lightning-fast solutions.

2.6

(21)

Add to compare

Starts from $29/User/Month when Billed Yearly

What is Deskpro?

Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support the help desk user base. Deskpro's Assist Desk Tool allows to quickly assign tickets to technicians for faster time to resolution. Deskpro's Knowledge Base feature helps reduce repetitive requests by allowing fast article searches, notifications to users on replies/edits, and an email digest of all new articles to all users.

Pricing

  • Starts from $29/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Software demo

View demo

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Deskpro Pricing

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Free Trial

  • Yes, It's available

Deskpro Pricing

  • Starts from $29/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Deskpro Pricing Page

Disclaimer: Pricing information for Deskpro is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Deskpro Reviews & Ratings

2.6

Good

Based on 21 ratings & 4 reviews

Rating Distribution

Excellent

(0)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(3)

User Review

Log in Required to View Reviews

JL

Jh Lee

10/23/21

1 out of 5

Their helpline and live chat is…

Their helpline and live chat is disgusting. Even live chat is not properproperly.

P

Peetu

07/28/20

1 out of 5

Not a very professional start-up.

Not a very professional start-up. Did not get any answer to my query!

L

Lewis

06/27/20

1 out of 5

One of the most expensive solutions and…

One of the most expensive solutions and certainly not the fair and affordable pricing they claim. $30 per agent per month is the highest I've seen at ...

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FJ

Fredrick Jr.

03/13/19

4 out of 5

Intuitive and easy to use

We purchased deskpro when they first came out 15 years or so. At that time the developer was the support person. It was such a great product that no ...

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Deskpro Media

Deskpro Customers

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Deskpro Support

Contact

+44 020-3582-1980

Customer Service

Business Hours

Online

Location

London, United Kingdom

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Deskpro is a Help Desk Software. Deskpro offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
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Yes, Deskpro provides API.

Yes, Deskpro provides mobile app.

Deskpro is located in London, United Kingdom

Deskpro offers Free Trial, Subscription pricing models

Yes, Deskpro can integrate with

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