Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support the help desk user base. Deskpro's Assist Desk Tool allows to quickly assign tickets to technicians for faster time to resolution. Deskpro's Knowledge Base feature helps reduce repetitive requests by allowing fast article searches, notifications to users on replies/edits, and an email digest of all new articles to all users.
Disclaimer: Pricing information for Deskpro is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Their helpline and live chat is disgusting. Even live chat is not properproperly.
P
Peetu
07/28/20
1 out of 5
Not a very professional start-up.
Not a very professional start-up. Did not get any answer to my query!
L
Lewis
06/27/20
1 out of 5
One of the most expensive solutions and…
One of the most expensive solutions and certainly not the fair and affordable pricing they claim. $30 per agent per month is the highest I've seen at ...
Read more
FJ
Fredrick Jr.
03/13/19
4 out of 5
Intuitive and easy to use
We purchased deskpro when they first came out 15 years or so. At that time the developer was the support person. It was such a great product that no ...