9.6
Spot Score
Paycor Review: Is It The Right HR Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2Paycor offers custom pricing plan
K
Boys and Girls Club
Tobacco Tech
Capital III
SimpleNexusTrusted by many companies including K
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
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SpotSaaS Analysis for Paycor
Paycor is an HR software platform used by HR Managers and Payroll Administrators in small to medium-sized businesses. With a rating of 3.9 out of 5 from 2,896 reviews, it is broadly validated, indicating a generally positive reception with room for improvement.
The platform's wide range of features, including payroll, recruiting, and performance management, makes it a platform for HR needs. Its user-friendly design and integration capabilities for payroll and time tracking enhance its appeal. However, a significant limitation is its consistently poor customer service, which includes long response times and frequent case mismanagement.
Quick facts about Paycor
What is Paycor?
Paycor is a human capital management (HCM) platform that empowers leaders to modernize every aspect of people management and build winning teams. The software streamlines payroll processing, tax filing, and compliance management.
Pricing
Paycor offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Paycor Software Demo
Paycor was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Paycor
- Use cases
- HR Tech, Manufacturing, Healthcare
- Team types
- HR Managers, Payroll Administrators
- Company size
- 1-50 employees, 51-1000 employees
- Workflow style
- Flexible and configurable
- Setup complexity
- High
Why teams choose Paycor
Comprehensive all-in-one HR platform including payroll, recruiting, onboarding, and benefits
User-friendly modern platform with integrations and self-service mobile app
Automation of hiring and performance reviews saving HR time
Is Paycor right for you?
Best for mid-sized businesses needing an all-in-one HR and payroll solution.
Choose Paycor if
- You require a comprehensive platform combining payroll, recruiting, onboarding, and benefits.
- Your HR team values employee self-service via a mobile app for payroll and hours.
- You want to automate hiring and performance reviews to save HR administrative time.
Consider alternatives if
- You need rapid, error-free implementation due to critical compliance requirements.
- You are a small nonprofit with a limited budget sensitive to high feature add-on costs.
What buyers should know before shortlisting Paycor
Paycor offers a comprehensive HR and payroll platform with a robust suite of features that cater to various business needs, including payroll processing, employee onboarding, time tracking, and benefits administration. One of its standout qualities is its effort to integrate multiple functions into a seamless, user-friendly system, making it a valuable tool for organizations aiming to streamline operations.
Features such as the self-service app for employees and customizable dashboards have particularly impressed users, especially medium-sized businesses and nonprofits seeking efficient solutions. However, customer experience appears to be a recurring concern.
While the software itself is intuitive and continuously updated, customer support is described as inconsistent, with reports of long response times, shifting representatives, and unresolved issues. Some users also found the initial implementation process challenging, which occasionally led to prolonged setup complications.
Overall, Paycor's ability to centralize HR functions and its range of tools make it a promising option, especially for businesses with complex needs. While its offerings hold significant potential, improving customer service and implementation processes would elevate the overall experience.
Paycor pros and cons
- Paycor pros
Comprehensive all-in-one HR platform including payroll, recruiting, onboarding, and benefits
User-friendly modern platform with integrations and self-service mobile app
Automation of hiring and performance reviews saving HR time
- Paycor cons
Poor customer service with slow response and case mismanagement
Error-prone implementation causing payroll and tax filing mistakes
Ready to try it?
Get started with Paycor
Start your free trial — no credit card required.
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See how it stacks up
Compare Paycor side-by-side with top HR Software alternatives.
What is the pricing of Paycor?
Paycor uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Paycor Pricing Plans
Basic
Basic Wage Garnishments
Payroll and Tax Service
Pay Options
Check Stuffing
Online Check Stub
Show more +
Essential
Includes features of Basic plan, plus
Reporting Options
Report Builder
General Ledger Report
Labor Distribution
Show more +
Core
Includes features of Essential plan, plus
Paycor Expense Management
HR Support Center On-Demand
Employee Import
Paycor HR
Show more +
Complete
Includes features of Core plan, plus
Paycor Analytics
Paycor Analytics Pro
Paycor Compensation Planning
Paycor Talent Management
Paycor reviews and ratings
Buyer sentiment
Users appreciate Paycor's comprehensive features and modern interface but frequently criticize its customer service and implementation reliability.
What buyers like
- Comprehensive feature set
- Ease of use
- Employee self-service capabilities
Common complaints
- Customer service responsiveness
- Implementation errors
What users are saying
JB
Julie Bennett
05/31/24
I hate to give them 1 star!!!!
I hate to give them 1 star!!!!! Customer service/support is the WORST!!!!!!!!
T
tiffany
05/16/24
Terrible company
Terrible company. Nothing worked correctly with integration as they promised. Customer service is terrible and they have no idea what they are talking ...
Read more
JS
Judy Sakata
05/05/24
Stay away from Paycor to save your life
Stay away from Paycor to save your life, their customer service is super bad, wasting so much time to call Paycor for nothing, they screwed up our ...
Read more
P
Patty
04/17/24
Paycor - Neglectful and borderline malpractice
DO NOT MOVE TO PAYCOR. Paycor has been the worst payroll company I have experienced in 20 years. We have been using them for a little over a year. ...
Read more
L
Leslie
04/10/24
DO NOT USE PAYCOR for your business payroll sevice
Terrible company. I just now got W2 as employee and as an employer it has been difficult to find out why. They charge enormous fees for terrible ...
Read more
L
Leslie
04/10/24
DO NOT USE PAYCOR for your business payroll sevice
Terrible company. I just now got W2 as employee and as an employer it has been difficult to find out why. They charge enormous fees for terrible ...
Read more
What are the features of Paycor?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
The Applicant Tracking feature streamlines the hiring process by allowing HR teams to manage job applications efficiently. It provides tools…
The word "attendance tracking" usually refers to employees being assigned to a certain "location" – an employee arrives at a location to acc…
Benefits Management simplifies the administration of employee benefits programs by providing clear options for enrollment and management. Th…
The hours you spend doing tasks for a specific project are referred to as billable hours. On the other hand, you'll mark non-billable hours…
Check writing used to be done by hand in the old days. Today, there is a digital solution for everything, and check printing software is tha…
Compensation Management enables organizations to design equitable pay structures that align with market trends and internal equity. By analy…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
The electronic deposit of funds into a bank account instead of a physical paper check is referred to as a direct deposit. It necessitates th…
A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…
Electronic signature is a technology that allows individuals to sign electronic documents and transactions in a legal and secure manner. It…
The Employee Database serves as a centralized repository for all employee information, including personal details, job history, and performa…
Employee Lifecycle Management offers a holistic view of an employee's journey within the organization—from recruitment to retirement. This f…
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Employee Portal is a comprehensive online platform that streamlines various human resource functions, providing easy access and efficient ma…
HR Compliance Management ensures that organizations adhere to labor laws and regulations by providing tools for tracking compliance-related…
The HR module is packed with automated tools to handle all elements of employee administration, from recruitment and onboarding to payroll a…
Employee leave patterns are essential to monitoring the amount of paid leave, sick leave, and holiday trends within your company. Because au…
The Onboarding feature provides a comprehensive solution for integrating new hires into the organization. It includes checklists, training s…
Overtime is defined as time performed in excess of a worker's regular contracted hours. For example, if an employee is scheduled to work 8 h…
The process of paying salaries is referred to as payroll. It begins with preparing a payroll list and concludes with the recording of expens…
Payroll Management automates the payroll process, ensuring that employees are paid accurately and on time. This feature tackles the complexi…
The Performance Appraisal feature facilitates regular evaluations of employee performance through structured review processes. This feature…
Performance Management is a comprehensive approach to managing the performance of individuals, teams, and organizations in order to achieve…
The technique of determining how much progress has been achieved toward the conclusion of an ongoing project is known as progress tracking.…
With Recruiting Management, companies can efficiently manage their hiring processes from job posting to candidate selection. This feature so…
Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Resume parsing, also known as CV parsing, is a software feature that enables the extraction and analysis of data from resumes or CVs (curric…
Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…
The Self Service Portal empowers employees to access their information—such as pay stubs, tax forms, and benefits—without needing HR assista…
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…
A tax is a governmental mandatory financial charge or levy imposed on a taxpayer to fund certain public expenses. The taxation system is cri…
Time & Attendance Management enables organizations to track employee hours accurately using various input methods such as clock-in/out syste…
Time Off Management simplifies the process of requesting and approving time off. Employees can submit requests through an intuitive interfac…
The time tracking feature is primarily used by businesses that bill customers based on the time it takes to resolve a problem. Staff can qui…
The Training Management feature allows organizations to streamline their employee training programs by tracking training requirements, sched…
Vacation (Leave) Tracking is a useful feature that allows organizations to efficiently manage employee time off and requests for vacation or…
The Internal Revenue Service (IRS) uses Form W-2 (formally, the "Wage and Tax Statement") to report salaries given to employees and taxes wi…
Wage garnishment is a feature that allows employers to legally withhold a portion of an employee's wages to pay off a debt or judgement. Thi…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
Paycor security and data handling
Key compliance certifications and security features for IT and security teams evaluating Paycor.
Certifications
Security features
Developer & data
Alternatives to Paycor
Recommended
Streamline your payroll with ease.
9.2
Very Good
Why buyers keep looking beyond Paycor
Users may seek alternatives to Paycor if they find its pricing structure too complex or costly, especially for small businesses with tight budgets that require more straightforward payroll and HR solutions.
Some businesses might look for alternatives due to specific feature needs, such as advanced reporting or integration capabilities that Paycor may not fully support, impacting their operational efficiency.
Companies experiencing rapid growth might consider alternatives to ensure scalability, as they may need a solution that can adapt more quickly to their evolving workforce and compliance requirements.
Customer support experiences can drive users to explore other options; if organizations find Paycor's support lacking in responsiveness or helpfulness, they may prefer providers with more robust service offerings.
Users might also seek alternatives if they desire a more user-friendly interface or improved employee self-service features, ensuring a smoother experience for both HR teams and employees.
Paycor Customers
K
Boys and Girls Club
Tobacco Tech
Capital III
SimpleNexus
Bank of Bird-in-Hand
OrthoArizona
Alesig Consulting
Managed Medical Review Organization
Plains Commerce Bank
Paycor Support Options
Frequently Asked Questions About Paycor
Common questions buyers ask before choosing Paycor.
Paycor is a HR Software. Paycor offers Training Management, Time Off Management, Recruiting Management, Performance Appraisal, Payroll Management and many more functionalities.
Paycor is a strong fit if: You require a comprehensive platform combining payroll, recruiting, onboarding, and benefits.; Your HR team values employee self-service via a mobile app for payroll and hours.. Consider alternatives if: You need rapid, error-free implementation due to critical compliance requirements.; You are a small nonprofit with a limited budget sensitive to high feature add-on costs..
Buyers commonly note the following limitations of Paycor: Poor customer service with slow response and case mismanagement; Error-prone implementation causing payroll and tax filing mistakes; High cost to add new features, especially burdensome for smaller organizations.
Some top alternatives to Paycor includes Hibob HRIS, Oyster, Paychex Flex, Zoho People and HRSprout.
Paycor offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by Paycor. You can visit Paycor pricing page to get the latest pricing.
Ready to try it?
Get started with Paycor
Start your free trial — no credit card required.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
