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9.8

Spot Score

BambooHR - HR Software

BambooHR Review: Is It The Right HR Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

GDPRSOC 2
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BambooHR offers custom pricing plan

CapcomCapcom
IntegrityIntegrity
University of MarylandUniversity of Maryland
USA FootballUSA Football
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Trusted by many companies including Capcom

Integrates with

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SpotSaaS Analysis for BambooHR

BambooHR is an HR software solution favored by HR managers and talent acquisition specialists in small to medium-sized businesses, such as SaaS companies and consulting firms. With a rating of 4.2/5 from 1,427 user reviews, it is broadly validated as a reliable tool for streamlining HR processes.

The software excels in automating HR tasks like document signing and onboarding, significantly reducing manual workloads. Its user-friendly interface ensures high adoption rates among both administrators and employees. However, it lacks some advanced features found in more comprehensive HRIS platforms, which could be a limitation for larger enterprises seeking extensive capabilities.

Quick facts about BambooHR

Rating4.2/5 (1,427 reviews) | SpotScore: 9.8/10Best forHR managers in small to medium-sized businessesPricingFree tier; paid plans publicDeploymentBrowser Based, Android, iOSTop strengthAutomates HR processes efficientlyWatch-outLimited advanced features in areas

What is BambooHR?

BambooHR is the complete HR platform that brings all your employee, payroll, time, and benefit information together in one place. Its software sets HR free to do great work and be more strategic, which helps the entire organization do the same.

Pricing

  • BambooHR offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

BambooHR Software Demo

BambooHR was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider BambooHR

Use cases
SaaS companies, Consulting firms, Healthcare organizations
Team types
HR managers, Talent acquisition specialists
Company size
2-50 employees, 51-1000 employees
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose BambooHR

  • Digitally automates HR processes like onboarding, document signing, and payroll

  • User-friendly and intuitive interface with high adoption rates

  • Centralized access to employee information and customizable reporting

Is BambooHR right for you?

Best for small to mid-sized businesses needing simple, centralized HR management.

Choose BambooHR if

  • You want an intuitive, user-friendly HR platform with high employee adoption.
  • Your organization needs streamlined digital onboarding, payroll, and document management.
  • You require customizable PTO and onboarding policies tailored to your company.

Consider alternatives if

  • Your organization demands advanced HRIS features or extensive payroll/benefits modules.
  • You are a very small business or non-profit with a tight budget.

What buyers should know before shortlisting BambooHR

BambooHR continues to establish itself as a comprehensive and user-friendly HR solution, particularly for small to medium-sized businesses. Its intuitive design and ease of setup make it accessible for both HR professionals and employees, with standout features like centralized document management, digital signatures, and customizable onboarding processes.

Employees appreciate having all their HR information, from PTO balances to benefits, readily accessible in one platform, significantly streamlining communication and self-service activities. The software also excels in reporting and analytics, providing valuable insights into metrics like turnover and headcount.

Its hiring and collaboration tools, along with strong integration capabilities, make it a robust choice for managing recruitment and employee data. Users repeatedly highlight the exceptional customer service team, whose responsiveness and problem-solving skills enhance the overall experience.

A few users have noted room for improvement in expanding certain functionalities, but BambooHR’s consistent updates and attention to customer feedback demonstrate its commitment to evolving alongside its user base. Overall, BambooHR is a trusted and highly efficient HR solution.

Pros and cons

BambooHR pros and cons

  • BambooHR pros
  • Digitally automates HR processes like onboarding, document signing, and payroll

  • User-friendly and intuitive interface with high adoption rates

  • Centralized access to employee information and customizable reporting

  • BambooHR cons
  • Limited advanced features compared to more comprehensive HRIS platforms

  • Pricing concerns for very small businesses or non-profits

4.2/5 rating
1,017 verified reviews
Free trial available

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BambooHR reviews and ratings

Buyer sentiment

Overall positive sentiment highlights BambooHR's ease of use, streamlined HR processes, and effective reporting, with some concerns about advanced features and pricing.

What buyers like

  • Ease of use
  • Streamlined HR processes
  • Robust reporting tools

Common complaints

  • Limited advanced features
  • Pricing concerns for small organizations

4.2

Very Good

Based on 1427 ratings & 1017 reviews

Rating Distribution

Excellent

(891)

Very Good

(97)

Good

(17)

Poor

(4)

Poor

(8)

What users are saying

AU

Anonymous User

02/20/24

5 out of 5

"Great and easy solution for small business HR"

What do you like best about BambooHR? The ability to send documents to staff and have them sign them digitally is a big time saver. Payroll is a ...

Read more

AU

Anonymous User

02/20/24

5 out of 5

"Great and easy solution for small business HR"

What do you like best about BambooHR? The ability to send documents to staff and have them sign them digitally is a big time saver. Payroll is a ...

Read more

AU

Anonymous User

02/15/24

5 out of 5

"Great for Non-Profits"

What do you like best about BambooHR? BambooHR is the first HRIS system we've ever used and it's incredibly helpful for us. We use it as a self-serve ...

Read more

AU

Anonymous User

02/15/24

5 out of 5

"Great for Non-Profits"

What do you like best about BambooHR? BambooHR is the first HRIS system we've ever used and it's incredibly helpful for us. We use it as a self-serve ...

Read more

BB

Borislav B

02/06/24

5 out of 5

"Great software. Period!"

What do you like best about BambooHR? It helps me find colleague names, job information, contacts, managers, etc. It's very easy to configure ...

Read more

BB

Borislav B

02/06/24

5 out of 5

"Great software. Period!"

What do you like best about BambooHR? It helps me find colleague names, job information, contacts, managers, etc. It's very easy to configure ...

Read more

What are the features of BambooHR?

63%

Feature coverage

34 of 54 tracked features

360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…

The Applicant Tracking feature allows HR professionals to efficiently manage candidate applications throughout the hiring process. With capa…

The approval workflow is a standard corporate procedure in which data must be signed off at a given point. Approval procedures necessitate v…

Benefits management includes defining, preparing, analyzing, and monitoring benefits from starting a program or project investment until the…

Compensation management is a key feature in many software applications that helps businesses efficiently manage their employee's compensatio…

The electronic deposit of funds into a bank account instead of a physical paper check is referred to as a direct deposit. It necessitates th…

A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…

The Employee Database feature serves as a secure repository for all employee information. It centralizes data such as personal details, empl…

Employee Lifecycle Management enables HR professionals to manage every stage of an employee's journey within the organization—from recruitme…

Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…

Employee Portal is a comprehensive online platform that streamlines various human resource functions, providing easy access and efficient ma…

Employee Timeclock is an essential software feature that serves as a valuable tool for companies of all sizes to track and manage their empl…

BambooHR’s HR Compliance Management feature helps organizations navigate complex regulatory requirements by providing tools for tracking com…

The HR module is packed with automated tools to handle all elements of employee administration, from recruitment and onboarding to payroll a…

Employee leave patterns are essential to monitoring the amount of paid leave, sick leave, and holiday trends within your company. Because au…

The method of capturing working time with mobile devices is known as mobile time tracking. Employees can use a dedicated smartphone app to c…

The Onboarding feature streamlines the new hire experience by providing a structured orientation process. It includes automated checklists,…

Overtime is defined as time performed in excess of a worker's regular contracted hours. For example, if an employee is scheduled to work 8 h…

Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…

BambooHR’s Payroll Management feature automates payroll processing, ensuring accurate and timely compensation for employees. This tool calcu…

The Performance Appraisal feature offers a structured approach to evaluating employee performance. It enables managers to set clear performa…

Performance Management is a comprehensive approach to managing the performance of individuals, teams, and organizations in order to achieve…

Pulse surveys are a powerful tool that allows organizations to gather valuable insights from their employees in a timely and efficient manne…

BambooHR’s Recruiting Management feature assists organizations in streamlining their hiring process. From posting job openings to tracking a…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

Reporting and analysis is an integral part of any software that aims to provide valuable insights and information to its users. It is a powe…

BambooHR’s Self Service Portal empowers employees to access their personal information, submit requests for time off, update contact details…

A tax is a governmental mandatory financial charge or levy imposed on a taxpayer to fund certain public expenses. The taxation system is cri…

The Time & Attendance Management feature tracks employee work hours accurately through automated systems that record clock-in/out times. Thi…

The Time Off Management feature simplifies the process of requesting and approving leave. Employees can easily submit time-off requests thro…

The time tracking feature is primarily used by businesses that bill customers based on the time it takes to resolve a problem. Staff can qui…

BambooHR’s Training Management feature provides a centralized platform for tracking employee training initiatives and progress. This feature…

Vacation (Leave) Tracking is a useful feature that allows organizations to efficiently manage employee time off and requests for vacation or…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

BambooHR security and data handling

Key compliance certifications and security features for IT and security teams evaluating BambooHR.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond BambooHR

  • Users may seek alternatives if they find BambooHR lacking in specific features that are essential for their unique HR needs, such as advanced reporting or compliance tools tailored to their industry.

  • Organizations experiencing rapid growth might look for alternatives that offer more scalable solutions or integrations with other software, ensuring seamless transitions as their workforce expands.

  • Some users may find BambooHR's pricing structure to be less competitive compared to other platforms, prompting them to explore options that provide better value for similar or enhanced functionalities.

  • Companies with complex payroll requirements may consider alternatives that offer more robust payroll management features, ensuring they can handle intricate calculations and compliance effortlessly.

  • Users seeking a more intuitive user interface or better customer support might explore other HR software options that prioritize ease of use and responsive assistance for their teams.

BambooHR Integrations

BambooHR Customers

Capcom-logo

Capcom

Integrity-logo

Integrity

University of Maryland-logo

University of Maryland

USA Football-logo

USA Football

Impraise-logo

Impraise

ICT-logo

ICT

New Moms-logo

New Moms

dsco-logo

dsco

S.W. Cole Engineering-logo

S.W. Cole Engineering

Stance-logo

Stance

Help & Contact

BambooHR Support Options

Customer ServiceBusiness HoursOnline
LocationLindon, UT

Frequently Asked Questions About BambooHR

Common questions buyers ask before choosing BambooHR.

BambooHR is a HR Software. BambooHR offers Training Management, Time Off Management, Recruiting Management, Performance Appraisal, Payroll Management and many more functionalities.

BambooHR is a strong fit if: You want an intuitive, user-friendly HR platform with high employee adoption.; Your organization needs streamlined digital onboarding, payroll, and document management.. Consider alternatives if: Your organization demands advanced HRIS features or extensive payroll/benefits modules.; You are a very small business or non-profit with a tight budget..

Buyers commonly note the following limitations of BambooHR: Limited advanced features compared to more comprehensive HRIS platforms; Pricing concerns for very small businesses or non-profits; Some users report a learning curve for detailed configurations or advanced customizations.

Some top alternatives to BambooHR includes Hibob HRIS, Oyster, Paychex Flex, Paycor and WebHR.

BambooHR offers Free Trial, Quotation Based pricing models

Yes, BambooHR can integrate with

The starting price is not disclosed by BambooHR. You can visit BambooHR pricing page to get the latest pricing.

Ready to try it?

Get started with BambooHR

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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