Streamline your support process with ease.
Starts from $19/User/Month when Billed Yearly
Overview
Pricing
Alternatives
Ratings
Media
Integrations
Customers
FAQs
Support
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service ... Read More
Starts from $19 when Billed Yearly
Monthly plans
Show all features
Starter
$29
Incident Management
Knowledge Base
Self Service Portal
SLA Management
Workflow Automator
Orchestration
Multiple Portal Languages
Custom SSL
Growth
$59
Includes features of Starter plan, plus
Service Catalog
Asset Management
Purchase Order Management
Employee Onboarding
Portal Customization
MSP Mode
Multiple SLAs
Pro
$115
Includes features of Growth plan, plus
Problem Management
Change Management
Release Management
Project Management
SaaS Management (Add-on)
Software License Management
Contract Management
Enterprise
$145
Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)
Freddy Agent Assist (BETA)
Sandbox
Audit Logs
20,000 Orchestration transactions/mo/account
Yearly plans
Show all features
Starter
$19
/User/Month
Incident Management
Knowledge Base
Self Service Portal
SLA Management
Workflow Automator
Orchestration
Multiple Portal Languages
Custom SSL
Growth
$49
/User/Month
Includes features of Starter plan, plus
Service Catalog
Asset Management
Purchase Order Management
Employee Onboarding
Portal Customization
MSP Mode
Multiple SLAs
Pro
$95
/User/Month
Includes features of Growth plan, plus
Problem Management
Change Management
Release Management
Project Management
SaaS Management (Add-on)
Software License Management
Contract Management
Enterprise
$119
/User/Month
Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)
Freddy Agent Assist (BETA)
Sandbox
Audit Logs
20,000 Orchestration transactions/mo/account
Starter
$29
Incident Management
Knowledge Base
Self Service Portal
SLA Management
Workflow Automator
Orchestration
Multiple Portal Languages
Custom SSL
Growth
$59
Includes features of Starter plan, plus
Service Catalog
Asset Management
Purchase Order Management
Employee Onboarding
Portal Customization
MSP Mode
Multiple SLAs
Pro
$115
Includes features of Growth plan, plus
Problem Management
Change Management
Release Management
Project Management
SaaS Management (Add-on)
Software License Management
Contract Management
Enterprise
$145
Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)
Freddy Agent Assist (BETA)
Sandbox
Audit Logs
20,000 Orchestration transactions/mo/account
Screenshot of the Freshservice Pricing Page (Click on the image to visit Freshservice 's Pricing page)
Disclaimer: Pricing information for Freshservice is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
9.8/10
Spot Score
9.5/10
Spot Score
9.4/10
Spot Score
8.3/10
Spot Score
Edwin
09/17/19
All support tools in one place
Source : financesonline.com
Tom
09/15/19
3 in 1: Useful features, intuitive interface, great looks
Source : financesonline.com
Christie
09/11/19
Freshservice was most helpful for the dynamics of our work
Source : financesonline.com
Todd Singleton
09/10/19
Okay product, terrible support and renewal service.
Source : trustpilot.com
Andrew
01/24/19
Could not be more unhappy with this…
Source : trustpilot.com
Tina
10/12/18
The best quality money can buy
Source : financesonline.com
4.4
4.4
4.5
3.7
4.3
4.1
4.3
4.6
4.5
3.7
3.7
3.9
4.3
4.2
4.1
4.6
4.4
3.9
4.7
3.1
4.5
4.3
4.5
4.5
4.3
vroom
Cordant
Addison Lee
M and C Saatchi
AUTO1 Group
Grant Broadcasters
Aramex
Swinerton Builders
Unidays
Judson University
Contact
+1 (866) 832-3090
Customer Service
24/7 (Live rep)
Business Hours
Online
Location
San Mateo, California
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing solution. Freshservice supports email, web, social media, forums and third party issue tracking systems.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta
