Streamlining support, satisfied customers, simplified.
Starts from $79/Month, also offers free forever plan
Overview
Pricing
Alternatives
Ratings
Support
FAQs
Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any size and industry. With Scopedesk, you can easily keep track of customer inquiries and respond quickly to their needs.
Starts from $79/Month
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Scopedesk has not given any software demo yet
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Scopedesk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Scopedesk is best suited for
Employee count: 50 to 500 employees
Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
Job Titles: likely to hold job titles such as Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Benefits of using Scopedesk
Streamlined Collaboration: Scopedesk enhances team collaboration by providing a centralized platform where all project updates, documents, and communications are easily accessible. This means less time spent searching for information and more time focusing on what truly matters.
Real-Time Insights: With Scopedesk’s powerful analytics dashboard, managers can gain real-time insights into team performance and project progress. This empowers you to make informed decisions quickly, ensuring that goals are met efficiently.
Customizable Workflows: Whether you’re managing a small team or an extensive department, Scopedesk allows for customizable workflows tailored to your specific needs. You can adapt the software to fit your organization’s unique processes, making it a versatile tool for any environment.
Free Trial
Yes, It's available
Scopedesk Pricing
Starts from $79/Month
Offers free forever plan
Pricing Model
Free trial
Freemium
Paid Plans (Subscription )
Pricing Plans
Concept
Full Ticket management
Customer Portal
Mobile version
Real-time reports
2 Queues/Workspaces
Show more +
Team
$79
/Month
Everything from Concept Plan Plus,
Knowledgebase
Custom domain URL
Scheduled escalations
10 Queues/Workspaces
Show more +
Premium
$325
/Month
Everything from Team Plan Plus
Intelligent solutions
Web widget
20 Queues/Workspaces
5 +5 inbound addresses
Screenshots of the Scopedesk Pricing Page
Disclaimer: Pricing information for Scopedesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on 14 May, 2025.
Why users might consider alternative to Scopedesk?
Users may seek alternatives to Scopedesk if they require more robust integration capabilities with existing tools, as certain platforms may offer better compatibility with their current software ecosystem.
Some organizations might find that Scopedesk does not fully meet their specific industry needs or compliance requirements, prompting them to explore more tailored solutions designed for niche markets.
Cost considerations could lead users to consider alternatives, especially if they perceive that other platforms provide similar features at a more competitive price point, allowing for better budget management.
Users looking for enhanced customer support options might explore alternatives, especially if they require immediate assistance or a more personalized approach to troubleshooting and onboarding.
If scalability is a concern, businesses may seek other solutions that promise smoother transitions as their teams grow or their operational demands change over time.
User Review
AU
Anonymous User
07/10/20
"Supportpal, the best help desk self hosted"
What do you like best about Scopedesk? it is very simple to use every day, and to when very fasta to install and start using this...now have DARK ...
Read more
Customer Service
Online
Location
NA
Stuck on something? We're here to help with all the questions and answers in one place.
Some top alternatives to Scopedesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and BoldDesk.
Yes, Scopedesk provides API.
No, Scopedesk doesn't provide mobile app.
Scopedesk is located in NA
Scopedesk offers Free Trial, Freemium, Subscription pricing models
The starting price of Scopedesk is $79/Month
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.
