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Compare Scopedesk vs Freshservice

Scopedesk - Service Desk Software
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Overview

Description

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Starts from $79
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings
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Software Demo

Demo

Scopedesk has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • $79
      • $19 , Billed Yearly
      Pricing Plans
      • Not Available
      • Starter

        • Incident Management

        • Knowledge Base

        • Self Service Portal

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      • Growth

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

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      • Pro

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      1

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      Media and Screenshots

      Screenshots

      No screenshots available.

      Ticket counts

      7 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Scopedesk and Freshservice offer a Free Trial.

      Scopedesk is designed for Large Enterprises, Medium Business and Small Business.

      Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Pricing for Scopedesk Starts at $79/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

      Some top alternatives to Scopedesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Deskero, SeamlessDesk, HelpDesk, ReadyDesk, Sitehelpdesk, AzureDesk, DeskXpand and BoldDesk.

      Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].