ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

4.2

(351)

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ManageEngine ServiceDesk Plus offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is ManageEngine ServiceDesk Plus?

Affiliate Disclosure

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ServiceDesk Plus is the complete package.

Pricing

ManageEngine ServiceDesk Plus offers custom pricing plan
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Installed - Windows

ManageEngine ServiceDesk Plus software demo

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ManageEngine ServiceDesk Plus Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Contract (SLA Management)

Knowledge Base

Incident Management

Asset Management

ManageEngine ServiceDesk Plus Pricing

Claim a Free Trial

Free Trial

Yes, It's available

ManageEngine ServiceDesk Plus Pricing

ManageEngine ServiceDesk Plus offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

Claim a Free Trial

Pricing Plans

Service desk plus

Incident management
Asset management
Project management
Problem management
CMDB

Show more +

Explore in-depth pricing

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ManageEngine ServiceDesk Plus Reviews & Ratings

4.2

Very Good

Based on 351 ratings & 150 reviews

Rating Distribution

Excellent

(88)

Very Good

(50)

Good

(10)

Poor

(1)

Terible

(1)

User Review

Hassan M

02/15/24

5 out of 5

"BEST ITSM compliant Service Desk Solution"

What do you like best about ManageEngine ServiceDesk Plus? Detailed and easy to use with respect to configurations, Service Desk Flows, Managing ...

Sherif S

11/28/23

5 out of 5

"ManageEngine Engineer"

What do you like best about ManageEngine ServiceDesk Plus? Easy GUI more secure more faster Enhanced monthly

Aamir A

11/03/23

5 out of 5

"ITIL based Service Desk"

What do you like best about ManageEngine ServiceDesk Plus? Ease of use, has many built-in modules, integrate with office 365, has many buil-in reports ...

Faiz A

10/30/23

5 out of 5

"Best Ticketing/IT Help Desk Tool"

What do you like best about ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is best ticketing/IT Helpdesk tool I have used till now. The ...

View all Reviews

ManageEngine ServiceDesk Plus Customers

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ManageEngine ServiceDesk Plus_customers_7

ManageEngine ServiceDesk Plus Integrations

4.4

4.3

ManageEngine ServiceDesk Plus Support

Contact

+1 (888) 900-9646

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Pleasanton, CA

Reach out to ManageEngine ServiceDesk Plus Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ManageEngine ServiceDesk Plus is a Service Desk Software. ManageEngine ServiceDesk Plus offers Incident Management, Asset Management, Knowledge Base, Self Service Portal, Live Chat and many more functionalities.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk and Scopedesk.

Yes, ManageEngine ServiceDesk Plus provides API.

Yes, ManageEngine ServiceDesk Plus provides mobile app.

ManageEngine ServiceDesk Plus is located in Pleasanton, CA

ManageEngine ServiceDesk Plus offers Free Trial, Quotation Based pricing models

Yes, ManageEngine ServiceDesk Plus can integrate with Jira, Microsoft Teams

The starting price is not disclosed by ManageEngine ServiceDesk Plus. You can visit ManageEngine ServiceDesk Plus pricing page to get the latest pricing.

Researched by Rajat Gupta