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7.8

Spot Score

Help Desk Premier - Help Desk Software

Help Desk Premier

Streamline your help desk needs with ease.

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What is Help Desk Premier?

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more time resolving issues. Plus, fully integrated with Salesforce, Office 365, Zendesk, JIRA and SharePoint, even a small business can have a comprehensive solution for all their customer service needs.

Pricing

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Installed - Windows

  • Installed - Mac

Help Desk Premier software demo

Help Desk Premier has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Help Desk Premier Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Pricing Model

  • Free trial

  • Paid Plans (One-time license /Subscription )

Claim a Free Trial

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Help Desk Premier Reviews & Ratings

1

Based on 2 ratings & 10 reviews

Rating Distribution

Excellent

(5)

Very Good

(3)

Good

(1)

Poor

(0)

Terible

(1)

User Review

JS

Jerryton S

12/24/23

5 out of 5

"Best platform to solve customer issues"

What do you like best about Help Desk Premier? It has tons of features it helps us to resolve requests faster What do you dislike about Help Desk ...

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YS

Y S

12/20/23

3 out of 5

"Help Desk Premier Review"

What do you like best about Help Desk Premier? It is a Service Desk platform where we can raise tickets, escalations, resolutions, etc., It is a good ...

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VB

Vanshika B

12/19/23

4 out of 5

"When technology meets tradition, Customer service is made better"

What do you like best about Help Desk Premier? Help Desk is a revolutionary tool that helps manage the entire CRM process in an efficient and ...

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AU

Anonymous User

11/27/23

4.5 out of 5

"Efficiency Boosted"

What do you like best about Help Desk Premier? It has user-friendly interface and easy to setup. It allows us to customize and tailor fit as per the ...

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Help Desk Premier Support

Customer Service

Online

Location

NA

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Help Desk Premier is a Help Desk Software. Help Desk Premier offers Incident Management, Document Storage, Ticket Management, Surveys & Feedback, Knowledge Base and many more functionalities.

Some top alternatives to Help Desk Premier includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and BoldDesk.

No, Help Desk Premier doesn't provide API.

No, Help Desk Premier doesn't provide mobile app.

Help Desk Premier is located in NA

Help Desk Premier offers Free Trial, One-time license, Subscription pricing models

We don't have information regarding integrations of the Help Desk Premier as of now.

The starting price is not disclosed by Help Desk Premier. You can visit Help Desk Premier pricing page to get the latest pricing.

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Researched by Rajat Gupta