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7.8

Spot Score

Help Desk Premier - Help Desk Software

Help Desk Premier

Streamline your help desk needs with ease.

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What is Help Desk Premier?

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more time resolving issues. Plus, fully integrated with Salesforce, Office 365, Zendesk, JIRA and SharePoint, even a small business can have a comprehensive solution for all their customer service needs.

Pricing

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Installed - Windows

  • Installed - Mac

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Help Desk Premier Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Pricing Model

  • Free trial

  • Paid Plans (One-time license /Subscription )

Claim a Free Trial

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Empower your support team to excel.

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Help Desk Premier Reviews & Ratings

1

Based on 2 ratings & 10 reviews

Rating Distribution

Excellent

(5)

Very Good

(3)

Good

(1)

Poor

(0)

Terible

(1)

User Review

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JS

Jerryton S

12/24/23

5 out of 5

"Best platform to solve customer issues"

What do you like best about Help Desk Premier? It has tons of features it helps us to resolve requests faster What do you dislike about Help Desk ...

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YS

Y S

12/20/23

3 out of 5

"Help Desk Premier Review"

What do you like best about Help Desk Premier? It is a Service Desk platform where we can raise tickets, escalations, resolutions, etc., It is a good ...

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VB

Vanshika B

12/19/23

4 out of 5

"When technology meets tradition, Customer service is made better"

What do you like best about Help Desk Premier? Help Desk is a revolutionary tool that helps manage the entire CRM process in an efficient and ...

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AU

Anonymous User

11/27/23

4.5 out of 5

"Efficiency Boosted"

What do you like best about Help Desk Premier? It has user-friendly interface and easy to setup. It allows us to customize and tailor fit as per the ...

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Help Desk Premier Support

Customer Service

Online

Location

NA

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Help Desk Premier is a Help Desk Software. Help Desk Premier offers the following functionalities:

  • Incident Management
  • Document Storage
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
Read More

Here's a list of the best alternatives for Help Desk Premier

No, Help Desk Premier doesn't provide API.

No, Help Desk Premier doesn’t provide mobile app.

Help Desk Premier is located in NA

Help Desk Premier offers Free Trial, One-time license, Subscription pricing models

We don't have information regarding integrations of the Help Desk Premier as of now.