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Help Desk Premier

Streamline your help desk needs with ease.

(2)

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Overview

Features

Pricing

Alternatives

Ratings

Support

FAQs

What is Help Desk Premier?

Affiliate Disclosure

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more time resolving issues. Plus, fully integrated with Salesforce, Office 365, Zendesk, JIRA and SharePoint, even a small business can have a comprehensive solution for all their customer service needs.

Pricing

Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows
Installed - Mac

Help Desk Premier software demo

Help Desk Premier has not given any software demo yet

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Help Desk Premier Features

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Features Score:

Help Desk Premier Pricing

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Free Trial

Yes, It's available

Pricing Model

Free trial
Paid Plans (One-time license /Subscription )

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Pricing Plans

Help Desk Premier

Ticket Management
Highly Customizable
Change Management
Flexible Escalation

Explore in-depth pricing

Free Help Desk Premier Alternatives

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Zoho Desk

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Zendesk Support

Effortlessly manage customer ...

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Very Good

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ManageEngine ServiceDesk Plus

Solving IT problems, keeping ...

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Freshservice

Streamline your support process ...

Very Good

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Recommended

Freshdesk

Empower your support team to excel.

9.5

Very Good

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SeamlessDesk

Streamline customer service and ...

8.4

Very Good

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LiveAgent

Connect with your customers on all ...

9.8

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HelpDesk

Streamline customer support and ...

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SysAid

Streamline IT support anytime,

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Jitbit Helpdesk

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Help Desk Premier Reviews & Ratings

Based on 2 ratings & 10 reviews

Rating Distribution

Excellent

(5)

Very Good

(3)

Good

(1)

Poor

(0)

Terible

(1)

User Review

Jerryton S

12/24/23

5 out of 5

"Best platform to solve customer issues"

What do you like best about Help Desk Premier? It has tons of features it helps us to resolve requests faster What do you dislike about Help Desk ...

Y S

12/20/23

3 out of 5

"Help Desk Premier Review"

What do you like best about Help Desk Premier? It is a Service Desk platform where we can raise tickets, escalations, resolutions, etc., It is a good ...

Vanshika B

12/19/23

4 out of 5

"When technology meets tradition, Customer service is made better"

What do you like best about Help Desk Premier? Help Desk is a revolutionary tool that helps manage the entire CRM process in an efficient and ...

Anonymous User

11/27/23

4.5 out of 5

"Efficiency Boosted"

What do you like best about Help Desk Premier? It has user-friendly interface and easy to setup. It allows us to customize and tailor fit as per the ...

View all Reviews

Help Desk Premier Support

Customer Service

Online

Location

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Help Desk Premier is a Help Desk Software. Help Desk Premier offers Incident Management, Document Storage, Ticket Management, Surveys & Feedback, Knowledge Base and many more functionalities.

Some top alternatives to Help Desk Premier includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and BoldDesk.

No, Help Desk Premier doesn't provide API.

No, Help Desk Premier doesn't provide mobile app.

Help Desk Premier is located in NA

Help Desk Premier offers Free Trial, One-time license, Subscription pricing models

We don't have information regarding integrations of the Help Desk Premier as of now.

The starting price is not disclosed by Help Desk Premier. You can visit Help Desk Premier pricing page to get the latest pricing.

Researched by Rajat Gupta