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Compare Help Desk Premier vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Description

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $49 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

7.8/10

9.2/10

User Ratings

Features

Total Features

9 Features

18 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $49 , Billed Yearly
          Pricing Pans
          • Not Available
          • Suite Team

            $59

            • Industry-leading ticketing system

            • Messaging across web, mobile and social

            • Email, voice, SMS, and live chat support

            Show more +

          • Suite Growth

            $99

            • Includes features of Suite Team plan, plus

            • Help center - Multiple

            • Easy-to-set up automations and workflows with additional options

            Show more +

          • Suite Professional

            $125

            • Includes features of Suite Growth plan, plus

            • AI-powered automated answers - Up to 500

            • Routing based on agent status, capacity and skills, as well as conversation priority

            Show more +

          • Browse all pricing plans
          Pricing Page

          Pricing information not available

          zendesk-support pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings

          1

          (based on 2 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          26

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Zendesk

          2 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].