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Zendesk Support In-depth Pricing Details

Effortlessly manage customer requests with Zendesk Support.

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User Ratings

4.3

(Based on 7934 reviews)

Main Features

Self Service Portal
Live Chat
Alerts (Escalation)
Contract (SLA Management)

Pricing

Starts from $49/User/Month when Billed Yearly
Free Trial available

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Zendesk Support Pricing

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Free Trial

Yes, It's available

Zendesk Support Pricing

Starts from $49/User/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

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Pricing Plans

Suite Team

$59

Industry-leading ticketing system
Messaging across web, mobile and social
Email, voice, SMS, and live chat support
Help center - Single
Easy-to-set up automations & workflows
AI-powered automated answers - Up to 50
Unified agent workspace
Routing based on agent status and capacity

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Suite Growth

$99

Includes features of Suite Team plan, plus
Help center - Multiple
Easy-to-set up automations and workflows with additional options
AI-powered automated answers - Up to 100
Data and file storage: Intermediate
1,000+ apps and integrations: PreBuilt and Custom
Robust APIs: Advanced Rate Limit
Self-service customer portal

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Suite Professional

$125

Includes features of Suite Growth plan, plus
AI-powered automated answers - Up to 500
Routing based on agent status, capacity and skills, as well as conversation priority
Reporting and analytics - Prebuilt and Custom
Light access licenses: Upto 100
Live agent activity dashboard: Viewable
Integrated community forums
Private conversation threads

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Suite Enterprise

$199

All the core elements needed for excellent customer support, and
Custom team roles and permissions
Advanced knowledge management
Customizable agent workspaces
Customizable branding for web conversations
Light access licenses - Upto 1000
Live data and external dashboard sharing
Live agent activity dashboard - Customisable, agent capacity, plus live agent status drill-in

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Disclaimer: Pricing information for Zendesk Support is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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