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Compare Zendesk Support vs Deskero vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Deskero (70) Visit website Visit Website

Overview

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to ... Read More
Entry Level Pricing	Starts from $49 , Billed Yearly	Starts from $9 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.2/10	9.0/10
User Ratings	4.3 (7934)	4.3 (63)
	Visit website	Visit website

Features

Total Features	18 Features	15 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$49 , Billed Yearly	$9 , Billed Yearly
Pricing Pans	Suite Team $59 Get Started Industry-leading ticketing system Messaging across web, mobile and social Email, voice, SMS, and live chat support Show more + Suite Growth $99 Get Started Includes features of Suite Team plan, plus Help center - Multiple Easy-to-set up automations and workflows with additional options Show more + Suite Professional $125 Get Started Includes features of Suite Growth plan, plus AI-powered automated answers - Up to 500 Routing based on agent status, capacity and skills, as well as conversation priority Show more + Browse all pricing plans	Grow $12 Get Started Social network ticketing Automatic assignment Live chat Show more + Business $30 Get Started Complete multi-channel Ticket assignment rules Chat & feedback widget Show more + Premium $120 Get Started Multi-brand management Time tracking Extended business & logic rules Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.3 (based on 63 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 37 Very Good 30 Good 3 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	WordPress 4.1 (25641 reviews) Zapier 4.3 (3331 reviews) Gmail 3.5 (2580 reviews)

Customers

Customers	No Customers information available.	WConsulting AES Verso

Media and Screenshots

Screenshots	2 Screenshots	No screenshots available.
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 ManageEngine ServiceDesk Plus 4.2 Deskero 4.3	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].