Deskero Reviews in February 2025: User Ratings, Pros & Cons

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What do you like best? ottimo prodotto semplice e funzionale per la gestione dei ticket e attività clienti What do you dislike? il prodotto non presenta problemi di sorta What problems are you solving with the product? What benefits have you realized? gestione delle attività da scolgere

Simple easy and effective Help Desk

What do you like best? Deskero is such an intuitive simple and easy to deploy and use help desk solution and we are so pleased to make good use of it and recommend it to all. What do you dislike? So far no downsides as it is easy ti deploy and implement What problems are you solving with the product? What benefits have you realized? Accountability between agents and improving customer service

Deskero

What do you like best? Deskero has helped us manage how we communicate to our customers. As part of the admin at Zuhri medicare, I am glad to say that I love how we now can monitor how our sales agents are performing and we compensate them according to how they deliver. It is also easy to use and the user interface is great. What do you dislike? We wanted to install it to our server since to the sensitive information we handle but we could not do that. Recommendations to others ...

Deskero Review - An Amazing tool

What do you like best? I like that the tool is very effective when it comes to communication both in-house and with customers and it comes to with a great UI. What do you dislike? So far everything is perfect, No issues at all. Recommendations to others considering the product: Deskero is a must have for a business. Try it today What problems are you solving with the product? What benefits have you realized? With the Deskero, handling customer issues is effortless. Communication ...

Great program

What do you like best? Never had issues, tracks performance as needed and is super simple to use What do you dislike? Nothing at the moment, I am new to the company, and this is the first company that I’ve used the program with. It does however take a very long time to load, so I guess that would’ve the only issue. What problems are you solving with the product? What benefits have you realized? No problems, but I really like how well it tracks performance and productivity.

Didn't expect much, but I am pleasantly surprised.

What do you like best? Deskero allows me to manage my clients requests very easily & stay on top of my business. It has helped me a lot. What do you dislike? I would like to keep the original creation date of the tickets in addition to the date of the most recent update as well. Recommendations to others considering the product: Give it a try, it will certainly surprise you as it did me, and it is definitely worth it. Overall I give it a B+ grade. Keep up the good work Deskero! ...

So far so good!

What do you like best? I like that you can edit this portal to incorporate our company logos! It's also nice that you can add additional agents for additional departments! What do you dislike? I wish the free version offered more features as a limited offer to see if upgrading is beneficial. It would also be nice if this was a bit more customizable for what we need or our specific industry. It would be helpful if you could change "customers" to "employees" as this is what we will be ...

Awesome software!

What do you like best? I really love Deskero, because it has given infinite improvements to our organization, among which my favorite thing is the comfort that this service offers to all our users. Deskero, I think, is an excellent service, is very diversified and allows interaction between all our users and consumers through the use of tickets (it is an excellent service. Kayako also allows multi-channel support, social networks, chat and reporting functions of a suite. In addition ...

An excellent product!

What do you like best? I would like to talk a little bit of Deskero, because it has provided endless improvements for our organization, among which my favorite is the comfort offered by this service to all our users. Deskero, in my opinion, is an excellent tool, very diversified that allows interaction between all our users through the use of tickets, multichannel support, social networks, chat and reporting functions of a suite. In addition Deskero has no limits! Because it has allowed us ...

Deskero

What do you like best? It is very secure and also user-friendly. What do you dislike? What I do not like about this software is that it is very expensive. What problems are you solving with the product? What benefits have you realized? It helps us to communicate with our customers directly everywhere.