9.0
Spot Score
Streamlining customer support, one click at a time.
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Starts from $9/User/Month when Billed Yearly
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07/24/19
goooooooodddddddd
What do you like best? ottimo prodotto semplice e funzionale per la gestione dei ticket e attività clienti What do you dislike? il prodotto non presenta problemi di sorta What problems are you solving with the product? What benefits have you realized? gestione delle attività da scolgere
07/15/19
Simple easy and effective Help Desk
What do you like best? Deskero is such an intuitive simple and easy to deploy and use help desk solution and we are so pleased to make good use of it and recommend it to all. What do you dislike? So far no downsides as it is easy ti deploy and implement What problems are you solving with the product? What benefits have you realized? Accountability between agents and improving customer service
06/27/19
Didn't expect much, but I am pleasantly surprised.
What do you like best? Deskero allows me to manage my clients requests very easily & stay on top of my business. It has helped me a lot. What do you dislike? I would like to keep the original creation date of the tickets in addition to the date of the most recent update as well. Recommendations to others considering the product: Give it a try, it will certainly surprise you as it did me, and it is definitely worth it. Overall I give it a B+ grade. Keep up the good work Deskero! ...
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04/20/19
Its simplicity is amazing
What do you like best? It is very secure and user-friendly. I just love it very much. What do you dislike? I do not dislike anything about this software. What problems are you solving with the product? What benefits have you realized? We use it to keep in contact with our customers.
04/16/19
Geniale
What do you like best? sinceramente, la potenzialità, l'avevo lasciato senza utilizzarlo per mesi, mi sono ritrovato tutte le richieste dei miei clienti! inoltre dopo aver provato altri quando l'ho rivisto sono entrato subito e con facilita nei miei ticket What do you dislike? al momento lo sto ricominciando ad utilizzare, spero che dopo il primo impatto sia tutto in discesa, visto che provengo d'altri service desk dificile da utilizzare e non cosi compatti ma pieno d'ingegno ...
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04/11/19
Es la oportudidad de crecer
What do you like best? Tiene todo lo necesario para brindar soporte técnico, mis expectativas son muy altas. Es altamente personaliza ble y muy intuitivo. También me gusta mucho que tienen en cuenta la integración por api.El tiempo en que se crea un ticket por envío de correos es rápido. La creación de grupos para tickets y tipificación según sea incidente requerimiento o problema es muy benéfico. Se puede hacer una integración con esta plataforma super rápido. la administración de ...
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04/06/19
It is an incredible tool.
What do you like best? I love this application because it is very easy to use and configure. It has a simple and efficient design, with an excellent interface and at an affordable price. This is a great and very useful system. It has a technical support dedicated to solve any problem and give immediate response. What do you dislike? It is a fairly complete, pleasant and very effective system. It has helped us a lot and we were able to solve many problems. Actually I do not have any ...
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03/20/19
It is an incredible tool.
What do you like best? I love this application because it is very easy to use and configure. It has a simple and efficient design, with an excellent interface and at an affordable price. This is a great and very useful system. It has a technical support dedicated to solve any problem and give immediate response. What do you dislike? It is a fairly complete, pleasant and very effective system. It has helped us a lot and we were able to solve many problems. Actually I do not have any ...
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02/15/19
Adaptable astonishing interface with your customers
What do you like best? Awed with the straightforwardness and customisability of Deskero. This cloud help work territory programming in like manner fills in as an adaptable help ticket system. Inconceivable gadget to manage our customer advantage needs. The visit and responsibility features let our assistance assemble interface with our customers in a proactive way.Improves the correspondence so enough! Customized sees are so fair - keeps everyone revived instantly about any give an account ...
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02/12/19
Perfect ticket software
What do you like best? Deskero is the best because are simple and efficient What do you dislike? I don't like the limits of many functions What business problems are you solving with the product? What benefits have you realized? I have many benefits
