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Tidio Helpdesk

Transform Customer Interactions with AI Automation and Unified Support Tools

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Starts from $24/month when yearly

What is Tidio Helpdesk?

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, prioritize, and route tickets automatically, improving time to resolution. With advanced AI capabilities, Tidio offers personalized, human-like responses at a fraction of the cost of traditional support tools, making it an affordable choice for businesses of all sizes. Teams can get started within minutes, thanks to a simple, guided setup. Unlike outdated Help Centers, Tidio enables real-time, AI-driven customer service across multiple communication channels, including live chat, email, WhatsApp, Instagram, and Messenger, all from a single dashboard. With email AI automation, Tidio scans and solves common queries, freeing up time for agents to focus on more complex tasks. Whether small or large, Tidio’s scalable solution supports businesses in resolving customer issues faster and more effectively, driving better customer experiences and increased profitability.

Pricing

  • Starts from $24/month when yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Tidio Helpdesk software demo

View demo

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Tidio Helpdesk Reviews & Ratings

Expert's Review generated by AI

Tidio Helpdesk is an impressive AI-powered support solution that optimizes team efficiency and enhances customer satisfaction. Its smart ticketing system ensures seamless organization, while AI-driven responses reduce costs and speed up resolution times. I appreciate how quickly teams can get started, thanks to its intuitive setup. The multi-channel integration ...Read more

Tidio Helpdesk pros and cons

  • With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding.

  • Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard.

  • The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions.

  • Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency.

  • Although AI-driven, complex or highly technical queries may still require human intervention, limiting full automation.

  • While effective for most businesses, larger enterprises may require more advanced customization options beyond Tidio’s standard features.

Tidio Helpdesk Customers

Glovo-logo

Glovo

Jaguar-logo

Jaguar

Stanley-logo

Stanley

ADT-logo

ADT

Tidio Helpdesk Support

Customer Service

Business Hours

Online

Location

San Francisco, CA

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Tidio Helpdesk is a Help Desk Software. Tidio Helpdesk offers Ticketing, Ticketing System, Routing, AI-Assisted Development, Email Automation and many more functionalities.

Some top alternatives to Tidio Helpdesk includes Zendesk Support and undefined.

No, Tidio Helpdesk doesn't provide API.

Yes, Tidio Helpdesk provides a mobile app.

Tidio Helpdesk is located in San Francisco, CA

Tidio Helpdesk offers Free Trial, Subscription pricing models

Yes, Tidio Helpdesk can integrate with WordPress, HubSpot CRM, Membrain, Zendesk Support and many more.You can find more integration for Tidio Helpdesk here

The starting price of Tidio Helpdesk is $24/month when yearly

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Researched by Rajat Gupta