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What does 'Video Chat' mean?

A component of live chat software that allows your agents to provide face-to-face assistance online is video chat support. Agents can assist customers with issues when text alone isn't adequate during a video conversation. Customers and agents can pick up on speech cues and facial expressions using video. This face-to-face aspect makes video chat support the next best thing to an in-person interaction in terms of the human touch. As a result, when implemented correctly, it can help to diversify and humanise your digital customer service. Video chat support is also an excellent option to provide consumers with any necessary product training.

Software with Video Chat functionality

ProductFree TrialStarting PriceSpot ScoreRatingActions
Intercom - Live Chat Software
Intercom

$59,

9.84.3Visit Website
LiveAgent - Help Desk Software
LiveAgent

$15,

9.84.7Visit Website
tawk.to - Live Chat Software
tawk.to
-9.74.2Visit Website
Crisp - Live Chat Software
Crisp

$25,

9.74.3Visit Website
Comm100 Live Chat - Live Chat Software
Comm100 Live Chat

$29,

9.34.5Visit Website
LiveHelpNow - Live Chat Software
LiveHelpNow

$9,

9.34.3Visit Website
Reamaze - Help Desk Software
Reamaze

$27.55, Billed Yearly

9.34.6Visit Website
Giosg - Live Chat Software
Giosg
-9.24.5Visit Website
Acquire - Live Chat Software
Acquire
-9.24.5Visit Website
REVE Chat - Live Chat Software
REVE Chat

$13.50, Billed Yearly

9.13.4Visit Website
ClickDesk - Live Chat Software
ClickDesk

$12.99, Billed Yearly

9.14Visit Website
Customerly - Live Chat Software
Customerly

$24, Billed Yearly

94.6Visit Website
LivePerson - Live Chat Software
LivePerson
-8.93.7Visit Website
WhosOn - Live Chat Software
WhosOn

$33,

8.84Visit Website
MyLiveChat - Live Chat Software
MyLiveChat

$15,

8.82.6Visit Website