Spot Score

ClickDesk

Seamlessly serve your customers with ClickDesk.

(95)

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Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is ClickDesk?

Affiliate Disclosure

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when responding to customer inquiries. With an extensive list of features and add-ons, ClickDesk can grow with needs, all at an affordable price.

Pricing

Starts from $12.99/User/Month when Billed Yearly

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android

ClickDesk software demo

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ClickDesk Features

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Features Score:

ClickDesk Pricing

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Free Trial

Not available

ClickDesk Pricing

Starts from $12.99/User/Month when Billed Yearly
Offers free forever plan

Pricing Model

Freemium
Paid Plans (Subscription )

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Pricing Plans

Free

Free for 10 users
30 chats
Handle 25 tickets
Audio calling
Localization of chat widget

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Lite

Unlimited Chats
Widget Customization
Chat Transfer & Groups
99.5% Uptime & SSL Security

Pro

Chat Conferencing
CRM Integration and API
Video Chat
Post Chat Survey
Reports and History

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Enterprise

Queuing
White Label
Unlimited Domains
Widget Custom CSS
Analytics

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Explore in-depth pricing

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Disclaimer: Pricing information for ClickDesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for ClickDesk

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ClickDesk Reviews & Ratings

Very Good

Based on 95 ratings & 84 reviews

Rating Distribution

Excellent

(37)

Very Good

(39)

Good

(4)

Poor

(1)

Terible

(3)

Expert's Review generated by AI

ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with clients. The platform's ability to provide a practical way to communicate, reach a global audience, and engage with customers has been well-received. Users particularly value ...Read more

ClickDesk pros and cons

Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.
User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.
Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.
Integration with popular business applications, enhancing productivity and workflow efficiency.
Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform.

Occasional issues with slow customer support response times, leading to delays in issue resolution.
Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.
Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.

User Review

Zoe

12/03/21

4 out of 5

An absolutely great chat platform

PROS & CONS What are the best aspects of this product? ClickDesk made interacting with customers and workmates easier. It allows us to adequately ...

Rhoda

11/16/21

4 out of 5

I love everything about ClickDesk

PROS & CONS What are the best aspects of this product? It is a very convenient system for our account managers who continuously have to deal with ...

Dariana

11/10/21

4 out of 5

A practical way to reach other people

PROS & CONS What are the best aspects of this product? It is very cheap for the features it offers. We can easily communicate with our clients and ...

Saul

10/16/21

4 out of 5

Practical and easy application to use

PROS & CONS What are the best aspects of this product? I was able to navigate Clickdesk easily and because of that, we were able to teach our ...

View all Reviews

ClickDesk Customers

Mirantis

Smart Tuition

Manage Protect

Netstock

Agile CRM

Quorum

ClickDesk Integrations

View all integrations

ClickDesk Support

Contact

+1 855-452-3375

Customer Service

24/7 (Live rep)

Online

Location

Sunnyvale, California

Reach out to ClickDesk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ClickDesk is a Live Chat Software. ClickDesk offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat and many more functionalities.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp and Let's Connect.

Yes, ClickDesk provides API.

Yes, ClickDesk provides mobile app.

ClickDesk is located in Sunnyvale, California

ClickDesk offers Freemium, Subscription pricing models

Yes, ClickDesk can integrate with Freshbooks, WordPress, Wix, Weebly and many more.You can find more integration for ClickDesk here

The starting price of ClickDesk is $12.99/User/Month when Billed Yearly

Researched by Rajat Gupta