Spot Score

Zendesk Talk

Personalized service for efficient problem resolution.

4.3

(39)

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Starts from $9/User/Month, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Media

Support

FAQs

What is Zendesk Talk?

Affiliate Disclosure

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex problems. Reduce average call resolution time and increase customer satisfaction by routing issues and questions to the right team member, at the right time in their support journey.

Pricing

Starts from $9/User/Month
Free Trial available

Customer Type

Individuals
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Zendesk Talk software demo

View demo

Zendesk Talk Features

Show Feature Explanation

Features Score:

Live Chat

Call Monitoring

Auto Call Recording

Queue Management (Calls)

Zendesk Talk Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Zendesk Talk Pricing

Starts from $9/User/Month
Offers free forever plan

Pricing Model

Free trial
Freemium
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Lite

Limit of 1 phone number
Automatic ticket creation
Call recording & voicemail transcription

Partner Edition

/User/Month

Embedded softphone
Caller ID & history
Tickets with call data and agent assignment

Team

$19

/User/Month

Includes features of Lite plan, plus
Multiple phone numbers
Warm transfer
Text messaging
Call us from Web Widget

Professional

$49

/User/Month

Includes features of Team plan, plus
Business hours
IVR phone trees
Call monitoring & barging
Call blocking

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Explore in-depth pricing

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Disclaimer: Pricing information for Zendesk Talk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Zendesk Talk

Free Zendesk Talk Alternatives

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Call Center Studio

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TelebuHub

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Recommended

Zendesk Support

Effortlessly manage customer ...

9.2

Very Good

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VoxDesk

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Zendesk Chat

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Freshdesk Contact Center (Formerly Freshcaller)

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9.1

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View all Zendesk Talk alternatives

Zendesk Talk Support

Contact

888-670-4887

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Talk is a Call Center Software. Zendesk Talk offers Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and many more functionalities.

Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC and Freshdesk Contact Center (Formerly Freshcaller).

Yes, Zendesk Talk provides API.

No, Zendesk Talk doesn't provide mobile app.

Zendesk Talk is located in San Francisco, California

Zendesk Talk offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the Zendesk Talk as of now.

The starting price of Zendesk Talk is $9/User/Month

Researched by Rajat Gupta