What is Freshdesk Contact Center (Formerly Freshcaller)?
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and share lines with multiple users. Get real-time visibility into call queues, ongoing calls, and agent availability through the dashboard. Plus, the inbound caller id feature offers an understanding of caller details and past communications.
Pricing
Starts from $15/User/Month when Billed Yearly
Free Trial available
Customer Type
Freelancers
Large Enterprises
Medium Business
Small Business
Platform Type
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Software demo
View demo
Freshdesk Contact Center (Formerly Freshcaller) Features
Screenshots of the Freshdesk Contact Center (Formerly Freshcaller) Pricing Page
Disclaimer: Pricing information for Freshdesk Contact Center (Formerly Freshcaller) is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Freshdesk Contact Center (Formerly Freshcaller) Reviews & Ratings
4
Very Good
Based on 13 ratings & 170 reviews
Rating Distribution
Excellent
(88)
Very Good
(66)
Good
(12)
Poor
(4)
Terible
(0)
User Review
Log in Required to View Reviews
VN
vijeesh n
08/21/23
5 out of 5
"Unveiling Excellence: A Review of Freshworks Solutions"
What do you like best about Freshworks?
Unified Platform: Freshworks offers a suite of customer engagement tools, including customer support, ...
Read more
TK
Ted K
07/22/23
5 out of 5
"Outstanding VOIP service"
What do you like best about Freshdesk Contact Center?
It is simple and easy to use. You can use it on any PC or mobile device. It is cheaper than ...
Read more
YA
Yuri A
07/21/23
5 out of 5
"Very Good Product"
What do you like best about Freshdesk Contact Center?
The app is extremely easy to use and very user friendly. I like the country switching when ...
Read more
CB
Cristian B
07/06/23
5 out of 5
"Great software! Prompt support!"
What do you like best about Freshworks Customer Service Suite?
It solves most of our channel integration issues. We integrate at the moment: email, ...
Stuck on something? We're here to help with all the questions and answers in one place.
Freshdesk Contact Center (Formerly Freshcaller) is a Call Center Software. Freshdesk Contact Center (Formerly Freshcaller) offers the following functionalities:
Outbound Call Center
Inbound Call Center
Concurrency Support
Queue Management (Calls)
IVR Support
Read More
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