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Compare Freshdesk Contact Center (Formerly Freshcaller) vs Nextiva

Overview

Description

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.1/10

9.6/10

User Ratings

Features

Total Features

7 Features

8 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $18.95 , Billed Yearly
          Pricing Pans
          • Sprout

            • Buy Local Numbers

            • Buy Toll-free Numbers

            • Inbound Caller ID

            Show more +

          • Blossom

            $19

            • Includes features of Sprout Plan, plus

            • Number Porting

            • Basic Call Queues

            Show more +

          • Garden

            $39

            • Includes features of Blossom plan, plus

            • IVR (Phone Trees)

            • Call Monitoring

            Show more +

          • Browse all pricing plans
          • Essential (Business communication)

            $25.95

            • 7-Day Free Trial right arrow icon

            • Unlimited voice & video calling

            • Auto-attendant & toll free numbers

            Show more +

          • Professional (Business Communication)

            $30.95

            • Everything in Essential, Plus

            • Unlimited conference calls, 40 participants

            • Unlimited video conferencing, up to 250 participants

            Show more +

          • Enterprise (Business Communication)

            $40.95

            • Get a Demo right arrow icon

            • Everything in Professional, Plus

            • Unlimited participants on voice & video conferencing

            Show more +

          • Browse all pricing plans
          Pricing Pagefreshdesk-contact-center--formerly-freshcaller- pricingnextiva pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          88

          Very Good

          66

          Good

          12

          Poor

          4

          Terible

          0

          Excellent

          5081

          Very Good

          612

          Good

          151

          Poor

          70

          Terible

          341

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Travix

          Travix

          Blys

          Blys

          Pirate Studios

          Pirate Studios

          No Customers information available.

          Media and Screenshots

          Screenshots
           New Report

          7 Screenshots

          screenshots

          6 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].