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Compare Freshdesk Contact Center (Formerly Freshcaller) vs Freshdesk vs Zoho Desk vs Zendesk Support

Overview

Description

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.1/10

9.5/10

User Ratings

Features

Total Features

7 Features

16 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Pans
          • Sprout

            • Buy Local Numbers

            • Buy Toll-free Numbers

            • Inbound Caller ID

            Show more +

          • Blossom

            $19

            • Includes features of Sprout Plan, plus

            • Number Porting

            • Basic Call Queues

            Show more +

          • Garden

            $39

            • Includes features of Blossom plan, plus

            • IVR (Phone Trees)

            • Call Monitoring

            Show more +

          • Browse all pricing plans
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

            Show more +

          • Growth

            $18

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

            Show more +

          • Pro

            $59

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

            Show more +

          • Browse all pricing plans
          Pricing Pagefreshdesk-contact-center--formerly-freshcaller- pricingfreshdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          88

          Very Good

          66

          Good

          12

          Poor

          4

          Terible

          0

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Travix

          Travix

          Blys

          Blys

          Pirate Studios

          Pirate Studios

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Feefo

          Feefo

          Media and Screenshots

          Screenshots
           New Report

          7 Screenshots

          Freshdesk

          6 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].