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Freshdesk - Help Desk Software

Find Freshdesk In-depth Pricing Details

Empower your support team to excel.

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.5/10

Spot Score

Freshdesk Pricing

Starts from $15 when Billed Yearly, also offers free forever plan

  • Free Trial,
  • Freemium,
  • Subscription

Yearly plans

Show all features

Free

  • Integrated ticketing across email and social

  • Ticket Dispatch

  • Knowledge Base

  • Ticket Trend Report

  • Out-of-the-box analytics and reporting

  • Choose your data center location

  • Team collaboration

  • 24x7 email support

Growth

$15

/User/Month

  • Includes features of Free plan, plus

  • Automations

  • Collision Detection

  • 1000+ marketplace apps

  • In-depth helpdesk report

  • SLA management & business hours

  • Custom Email Server

  • Custom Ticket Views

Pro

$49

/User/Month

  • Includes features of Growth plan, plus

  • Multiple products

  • Includes up to 5000 Collaborators

  • Round-robin routing

  • Custom Roles

  • Custom objects

  • Custom Reports and Dashboards

  • Segment customers for personalized support

Enterprise

$79

/User/Month

  • Includes features of Pro plan, plus

  • Unlimited products

  • Sandbox

  • Easily manage agent shifts across time zones

  • Assist bot

  • Email bot

  • Audit log (Freddy)

  • Skill-based routing

Free

  • Integrated ticketing across email and social

  • Ticket Dispatch

  • Knowledge Base

  • Ticket Trend Report

  • Out-of-the-box analytics and reporting

  • Choose your data center location

  • Team collaboration

  • 24x7 email support

Growth

$18

  • Includes features of Free plan, plus

  • Automations

  • Collision Detection

  • 1000+ marketplace apps

  • In-depth helpdesk report

  • SLA management & business hours

  • Custom Email Server

  • Custom Ticket Views

Pro

$59

  • Includes features of Growth plan, plus

  • Multiple products

  • Includes up to 5000 Collaborators

  • Round-robin routing

  • Custom Roles

  • Custom objects

  • Custom Reports and Dashboards

  • Segment customers for personalized support

Enterprise

$95

  • Includes features of Pro plan, plus

  • Unlimited products

  • Sandbox

  • Easily manage agent shifts across time zones

  • Assist bot

  • Email bot

  • Audit log (Freddy)

  • Skill-based routing

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Disclaimer: Pricing information for Freshdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Freshdesk FAQs

Yes, Freshdesk software offers Free Trial.Click here to avail Free Trial
Freshdesk offers Free Trial, Freemium, Subscription.Click here to view Freshdesk pricing .

Freshdesk Support

Contact

+1 (866) 832-3090

Customer Service

24/7 (Live rep)

Online

Location

San Bruno, California

Reach out to Freshdesk Social channels

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].