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Freshdesk In-depth Pricing Details

Empower your support team to excel.

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User Ratings

(Based on 5374 reviews)

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Main Features

Self Service Portal
Live Chat
Alerts (Escalation)
Contract (SLA Management)

Pricing

Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Free Trial available

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Freshdesk Pricing

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Free Trial

Yes, It's available

Freshdesk Pricing

Starts from $15/User/Month when Billed Yearly
Offers free forever plan

Pricing Model

Free trial
Freemium
Paid Plans (Subscription )

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Pricing Plans

Free

Integrated ticketing across email and social
Ticket Dispatch
Knowledge Base
Ticket Trend Report
Out-of-the-box analytics and reporting
Choose your data center location
Team collaboration
24x7 email support

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Growth

Includes features of Free plan, plus
Automations
Collision Detection
1000+ marketplace apps
In-depth helpdesk report
SLA management & business hours
Custom Email Server
Custom Ticket Views

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Pro

Includes features of Growth plan, plus
Multiple products
Includes up to 5000 Collaborators
Round-robin routing
Custom Roles
Custom objects
Custom Reports and Dashboards
Segment customers for personalized support

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Enterprise

Includes features of Pro plan, plus
Unlimited products
Sandbox
Easily manage agent shifts across time zones
Assist bot
Email bot
Audit log (Freddy)
Skill-based routing

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Disclaimer: Pricing information for Freshdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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