Redefining your customer support
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.5/10
Spot Score
Starts from $15 when Billed Yearly, also offers free forever plan
Monthly plans
Show all features
Free
Integrated ticketing across email and social
Ticket Dispatch
Knowledge Base
Ticket Trend Report
Out-of-the-box analytics and reporting
Choose your data center location
Team collaboration
24x7 email support
Growth
$18
Includes features of Free plan, plus
Automations
Collision Detection
1000+ marketplace apps
In-depth helpdesk report
SLA management & business hours
Custom Email Server
Custom Ticket Views
Pro
$59
Includes features of Growth plan, plus
Multiple products
Includes up to 5000 Collaborators
Round-robin routing
Custom Roles
Custom objects
Custom Reports and Dashboards
Segment customers for personalized support
Enterprise
$95
Includes features of Pro plan, plus
Unlimited products
Sandbox
Easily manage agent shifts across time zones
Assist bot
Email bot
Audit log (Freddy)
Skill-based routing
Yearly plans
Show all features
Free
Integrated ticketing across email and social
Ticket Dispatch
Knowledge Base
Ticket Trend Report
Out-of-the-box analytics and reporting
Choose your data center location
Team collaboration
24x7 email support
Growth
$15
/User/Month
Includes features of Free plan, plus
Automations
Collision Detection
1000+ marketplace apps
In-depth helpdesk report
SLA management & business hours
Custom Email Server
Custom Ticket Views
Pro
$49
/User/Month
Includes features of Growth plan, plus
Multiple products
Includes up to 5000 Collaborators
Round-robin routing
Custom Roles
Custom objects
Custom Reports and Dashboards
Segment customers for personalized support
Enterprise
$79
/User/Month
Includes features of Pro plan, plus
Unlimited products
Sandbox
Easily manage agent shifts across time zones
Assist bot
Email bot
Audit log (Freddy)
Skill-based routing
Free
Integrated ticketing across email and social
Ticket Dispatch
Knowledge Base
Ticket Trend Report
Out-of-the-box analytics and reporting
Choose your data center location
Team collaboration
24x7 email support
Growth
$18
Includes features of Free plan, plus
Automations
Collision Detection
1000+ marketplace apps
In-depth helpdesk report
SLA management & business hours
Custom Email Server
Custom Ticket Views
Pro
$59
Includes features of Growth plan, plus
Multiple products
Includes up to 5000 Collaborators
Round-robin routing
Custom Roles
Custom objects
Custom Reports and Dashboards
Segment customers for personalized support
Enterprise
$95
Includes features of Pro plan, plus
Unlimited products
Sandbox
Easily manage agent shifts across time zones
Assist bot
Email bot
Audit log (Freddy)
Skill-based routing
Screenshot of the Freshdesk Pricing Page (Click on the image to visit Freshdesk 's Pricing page)
Disclaimer: Pricing information for Freshdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
9.2/10
Spot Score
Pricing Models:
Offers Subscription
Quotation available: Get a Free Quote
Free Trial:
Pricing Models:
Does not Offer Subscription
Quotation available: Get a Free Quote
Free Trial:
Contact
+1 (866) 832-3090
Customer Service
24/7 (Live rep)
Online
Location
San Bruno, California
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