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9.5

Spot Score

Freshdesk - Help Desk Software

Freshdesk In-depth Pricing Details

Empower your support team to excel.

Main Features

  • Self Service Portal
  • Live Chat
  • Alerts (Escalation)
  • Contract (SLA Management)

Pricing

  • Starts from $15/User/Month when Billed Yearly, also offers free forever plan

  • Free Trial available

Freshdesk Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Freshdesk Pricing

  • Starts from $15/User/Month when Billed Yearly

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Free

  • Integrated ticketing across email and social

  • Ticket Dispatch

  • Knowledge Base

  • Ticket Trend Report

  • Out-of-the-box analytics and reporting

  • Choose your data center location

  • Team collaboration

  • 24x7 email support

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Growth

$18

  • Includes features of Free plan, plus

  • Automations

  • Collision Detection

  • 1000+ marketplace apps

  • In-depth helpdesk report

  • SLA management & business hours

  • Custom Email Server

  • Custom Ticket Views

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Pro

$59

  • Includes features of Growth plan, plus

  • Multiple products

  • Includes up to 5000 Collaborators

  • Round-robin routing

  • Custom Roles

  • Custom objects

  • Custom Reports and Dashboards

  • Segment customers for personalized support

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Enterprise

$95

  • Includes features of Pro plan, plus

  • Unlimited products

  • Sandbox

  • Easily manage agent shifts across time zones

  • Assist bot

  • Email bot

  • Audit log (Freddy)

  • Skill-based routing

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Screenshots of the Freshdesk Pricing Page

Disclaimer: Pricing information for Freshdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Freshdesk software offers Free Trial. Click here to avail Free Trial

Freshdesk offers Free Trial, Freemium, Subscription. Click here to view Freshdesk pricing .

Freshdesk Support

Contact

+1 (866) 832-3090

Customer Service

24/7 (Live rep)

Online

Location

San Bruno, California