Compare Freshdesk vs HubSpot Service Hub vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	HubSpot Service Hub (822) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $1,200
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.5/10	9.1/10
User Ratings	4 (5374)	4.3 (849)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$1,200
Pricing Pans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Free Get Started Contact management Ticketing Live chat Show more + Starter Get Started Includes features of Free tools, plus Conversation routing Simple ticket automation Show more + Professional Get Started Includes features of the Starter plan, plus Service analytics Customer feedback surveys Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 5374 reviews)	4.3 (based on 849 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 750 Very Good 65 Good 5 Poor 2 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Xero 4.2 (5582 reviews) Airtable 3.9 (1330 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)

Customers

Customers	Pearson Bridgestone Feefo	Stella Santa Cruz gofundme Charity

Media and Screenshots

Screenshots	6 Screenshots	3 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk offers Free Trial, but HubSpot Service Hub does not.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

HubSpot Service Hub is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for HubSpot Service Hub Starts at $1,200.

Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to HubSpot Service Hub includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Salesforce Service Cloud, Helpspot, Helprace, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk vs HubSpot Service Hub vs Zoho Desk vs Zendesk Support

Freshdesk

HubSpot Service Hub

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure