Microsoft Dynamics 365 for Sales Reviews in February 2025: User Ratings, Pros & Cons

"Review for Dynamics 365 Sales"

What do you like best about Dynamics 365 Sales? The Best I like in Dynamics 365 Sales is we can use them Easily through Mobile.Lost of improvement and updates, CRM, and enhanced security is the most important feature that I like in this software What do you dislike about Dynamics 365 Sales? There is not much Database Included as per User What problems is Dynamics 365 Sales solving and how is that benefiting you? it helps in solving the Problems Easily

"review"

What do you like best about Dynamics 365 Sales? user friendly good nature and helpful interested at dynamics 365 sales nice to work space liked th e workspace dynamics are very interested nice work thanks for it What do you dislike about Dynamics 365 Sales? sometimes slow not able to capture sometimes not even get clearificaton not so the dynamics 365 have to be clarify What problems is Dynamics 365 Sales solving and how is that benefiting you? problems is Dynamics 365 Sales solving and ...

"Dynamics CRM"

What do you like best about Dynamics 365 Sales? easy to use and configure , business process are simple and straight forward with controls What do you dislike about Dynamics 365 Sales? implemntation consultants are not upto the mark What problems is Dynamics 365 Sales solving and how is that benefiting you? in recording sales invoices and sales receipts

"CRM to keep your work organised"

What do you like best about Dynamics 365 Sales? Keeping notes Being up to date on where you are on a task Easy to transition in absence What do you dislike about Dynamics 365 Sales? Product Training for dashboard creation can be better What problems is Dynamics 365 Sales solving and how is that benefiting you? Phrase express Staying organised Dashboards Note keeping on cases

"Sales-Team Friendly Application"

What do you like best about Dynamics 365 Sales? This Microsoft productivity tool is highly effective in converting ordinary leads into closed deals, making it a valuable asset for nurturing sales. It streamlines sales processes to focus on what truly matters, empowering the sales team to engage with potential clients, manage accounts, and track and analyze the performance of each lead. It is designed to be user-friendly for sales teams, offering seamless integration with other Microsoft ...

"Helps in building strong relationship between customer and sales people"

What do you like best about Microsoft Sales? It helps small business to grow faster and interact well with its customers and also helps in growth of the company What do you dislike about Microsoft Sales? It's not much user friendly and not implemented much What problems is Microsoft Sales solving and how is that benefiting you? It helps us in interacting well to the customers and solves our marketing problems

This software makes us more organized and productive

PROS: I like that Microsoft Dynamics allows me to create specific activities so I can assign them to other employees and this makes my work even more organized. I can create customized dashboards and control other dashboards at the same time. It provides me with ability to use Advanced Find so I can segment and export contacts to use them in marketing purposes. In addition, I can set up automatic emails based on behaviors in CRM so everyone in the company can stay organized. Furthermore, ...

Strong and innovative solution, but tricky customization (CRM 2013)

PROS: As a current user of Microsoft Office Ribbon, I find the interface familiar and easy to navigate. The system does untie hands to do your own customization, as for instance to manipulate field traits, to form layouts, and even to manage your entire business flows. You're absolutely free to add views, entities, and dashboards; and you're in permanent control of who is seeing them. I couldn't complain on integrations or security either, the guys really thought of everything.

Its the best ERP with payroll and inventory management

PROS: Best ERP which is easy to customize with daily operations of the company. Helps with timely payment of our employees with payroll management. Reliable with inventory tracking and valuation

Adored Microsoft Dynamics CRM!

PROS: Easy and friendly customization for non-techies to tailor work according to their needs and wishes. As a real estate administrator, I customize excellent acquisition solutions, even if technology is not my strongest side. That's why I think that all sales professionals should get hands around it. It works, especially if you're on the hunt for an affordable Salesforce substitute.