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DA
Dhairay A
09/17/20
Dynamic 365 sales-Amazing platform to increase sales productivity and revenue growth
What do you like best? It really helps gather all information about customer and help derive AI based insights based on their interactions, customer journey. it also helps in coaching sales reps and agents to lead better engagement with customers.It provides insights into performance of agents and helps the top level leadership evaluate their performance and take key business decisions.It is helpful in understanding the needs of customer and delivering solutions according to thier ...
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UI
User in Information Technology and Services
08/18/20
It is Best for Sales pipeline management for entire organisation
What do you like best? Quota management is awesome it allows managers to keep track of sales up to date. What do you dislike? it should be little be user friendly at first you won't be able to perform all operations. Recommendations to others considering the product: Forecasting and reporting of sales and dynamic prediction of sales is very useful What problems are you solving with the product? What benefits have you realized? Sales pipeline management is best when ...
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EC
Edwards C
08/10/20
Microsoft Dynamics 365 is automates customer relationship and is a business management software.
What do you like best? Microsoft Dynamics 365 provides business management solution and is better than other CRMs that I have tried. Their team did their best effort to make it customized according to our system. I like its design best due to the simplicity. I have been using Microsoft Dynamics 365 for few years now and I noticed a lot of positive changes in it with time. With every update their team is trying to make the system better. The cost is very low as compared to its competitors ...
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UI
User in Information Technology and Services
07/30/20
Much cheaper and familiar interface than other on-premise CRM options
What do you like best? we don't need purchase infrastructure,it offers pay as you go service What do you dislike? Although it integrates with Azure, it still needs more Microsoft extensions to make it a true one-stop solution for some companies. Recommendations to others considering the product: it works same as locally and as well as in Cloud .it is pay as you go service. What problems are you solving with the product? What benefits have you realized? Easier ...
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UI
User in Financial Services
07/27/20
The advantages of adding Microsoft Dynamics 365 Sales to your team
What do you like best? I love how simple Microsoft Dynamics 365 Sales makes creating sales funnels and allows our team to find the decision makers in companies that will help us reach our goals. What do you dislike? Not much that I really dislike, I would say that it could be improved by helping our team come up with the best strategies to make meaningful relationships that will help us make sales. What problems are you solving with the product? What benefits have you realized? ...
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AI
Administrator in Information Technology and Services
07/20/20
Easy to manage customers relationship
What do you like best? fetch XML button using excel sheets to download customers data What do you dislike? high costing and maintenance customer's data and relationship Recommendations to others considering the product: we can use for managing customers relationship easily and to maintain customers historical data What problems are you solving with the product? What benefits have you realized? manage ongoing relationships
MH
Mohsina H
07/18/20
Easy to manage Customers data
What do you like best? Easy fetch data using fetch xml, which gets downloaded as file What do you dislike? we have change name of xlsx reports generated. Recommendations to others considering the product: Can use Microsoft Dynamic for maintaining CRM. What problems are you solving with the product? What benefits have you realized? Easy to manage Sales and Customers. Data is dynamic and gets updated easily.reports generation is amazing.
AR
aida ramaz
07/09/20
Its the best ERP with payroll and inventory management
PROS & CONS What are the best aspects of this product? Best ERP which is easy to customize with daily operations of the company. Helps with timely payment of our employees with payroll management. Reliable with inventory tracking and valuation What aspects are problematic or could work better? Effective ERP with intergrating all our department together into one using a single database. What features/services would you like to see in future versions of this product? Inventory ...
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RN
Rowley N
07/07/20
Microsoft Dynamics 365 Sales provides CRM solution for your company,
What do you like best? Microsoft Dynamics 365 Sales is used as a customer data base. The best feature of it and the one i found most efficient is advanced find. By using Microsoft Dynamics 365 Sales it is easy to track cases and form useful reports. It works on any type of device and the mobile application is very useful as it works the same as the desktop version. It works in low cost and produces large amount of profit. It automates the business process and the search feature produces ...
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SM
Shivnath M
05/14/20
Why Dynamics365
What do you like best? Ease of use, an excel like experience; how well it connects/integrates with other surrounding Microsoft Applications like Outlook, SharePoint; finally what MS has done in the last 2-3 years by embedding all the AI and ML capabilities seamlessly - has become really a Power House of CRM software. What do you dislike? The performance at times; well you can't totally blame the software for that and it depends on the internal set up you have. What problems are ...
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