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9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in January 2025: User Ratings, Pros & Cons

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4.1

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Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

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Showing 1-10 out of 2471

AU

Anonymous User

02/05/24

4 out of 5

"Your CRM at your palm. Scalable & Customizable"

What do you like best about Zoho CRM? Ease of use. comprehensive end to end crm

RK

Risha K

02/03/24

4.5 out of 5

"Amazing platform to save your leads and send out bulk emails"

What do you like best about Zoho CRM? Import bulk leads and sends them all at once, plus you can schedule your emails quickly. Also, the system itself removes any duplicate emails we are uploading.

MK

Monish K

01/15/24

5 out of 5

"A Powerful CRM tool for Lead Management"

What do you like best about Zoho CRM? Holistic API enabled application helped IIFL grow in size at enterprise Level. The UI is easy to use and user friendly. SSO integration is best way to login available.

RD

Rodolfo D

01/11/24

4 out of 5

"This tool has completely transformed the way I manage my customers."

What do you like best about Zoho CRM? The tool is not that difficult to use I was able to customize fields, import data and get my customer management system up and running without too much trouble. I liked that I can customize the dashboards to my needs. I can see at a glance the status of my sales opportunities, project progress and customer interaction.

RL

rahul l

01/08/24

5 out of 5

"next level customer relation-the way we connect"

What do you like best about Zoho CRM? best in the market ,easy to use ,best indian customer support ,have large number of feature ,best implementation practice as per indian standard,east to integrate with various tools like tableau software and powerbi,can be used for frequent roles , and internal evaluation to devlop core team

RJ

Rishab J

01/08/24

3.5 out of 5

"Good,But can still improve"

What do you like best about Zoho CRM? Cost-effectiveness, Seamless integration, Ease of usage What do you dislike about Zoho CRM?

AU

Anonymous User

01/04/24

4 out of 5

"Overall a good product"

What do you like best about Zoho CRM? I like being able to track the leads that come What do you dislike about Zoho CRM?

AU

Anonymous User

01/04/24

4 out of 5

"Easy to use and Setup"

What do you like best about Zoho CRM? Very Easy to manage. Simple UI, UX and it didn't take us much time to see things up in Zoho. Customer Support team was very helpful in answering the questions

NC

NATALIA C

01/02/24

4.5 out of 5

"Zoho CRM"

What do you like best about Zoho CRM? Zoho CRM is platform that helps the processes to be easier for introduce information, creating cases and follow up some situations that requires to converge with o departments.

RJ

Roxy J

01/01/24

5 out of 5

"Its an easy platform"

What do you like best about Zoho One? The flow and easy to access everything in one place What do you dislike about Zoho One?