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SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

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SysAid offers custom pricing plan

What is SysAid?

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid also gives back to the IT community with active participation in product development and implementation processes within the IT community; this form of active involvement is atypical among traditional application vendors.

Pricing

  • SysAid offers custom pricing plan

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Software demo

View demo

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SysAid Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

SysAid Pricing

  • SysAid offers custom pricing plan

Pricing Model

  • Free trial

  • Paid Plans (Quotation Based )

Claim a Free Trial

Screenshots of the SysAid Pricing Page

Disclaimer: Pricing information for SysAid is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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SysAid Reviews & Ratings

4.5

Very Good

Based on 1059 ratings & 695 reviews

Rating Distribution

Excellent

(577)

Very Good

(85)

Good

(23)

Poor

(4)

Terible

(6)

User Review

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LT

Lee T

05/29/24

5 out of 5

"Sysaid review"

What do you like best about SysAid? Customer support, development and account management What do you dislike about SysAid?

CS

charles s

05/29/24

5 out of 5

"Excellent Help desk software and more"

What do you like best about SysAid? I have been a Sysaid User for many years now. the software it fantastic. easy to use and the support is ...

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AR

Anonymous Reviewer

03/05/24

5 out of 5

My experience with SysAid

PROS: the end user self-service portal, as in just a few steps you can open a ticket related to your problem and monitor all the information being ...

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AU

Anonymous User

12/05/23

5 out of 5

"A Swiss army knife of ITSM"

What do you like best about SysAid? Many detailed out of the box configuration options. The solution is easy to integrate with other services, via out ...

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SysAid Media

SysAid Customers

Adobe-logo

Adobe

Titan-logo

Titan

Coca-Cola-logo

Coca-Cola

Motorola-logo

Motorola

IKEA-logo

IKEA

Johns Hopkins-logo

Johns Hopkins

MMSD-logo

MMSD

Microdrones-logo

Microdrones

BDO-logo

BDO

BBAM-logo

BBAM

City of Allen-logo

City of Allen

Oklahoma State University-logo

Oklahoma State University

North York General-logo

North York General

Spectrom-logo

Spectrom

Auxis-logo

Auxis

Ema-logo

Ema

University of Michigan-logo

University of Michigan

Soehner-logo

Soehner

Church Health-logo

Church Health

Orior-logo

Orior

SysAid Support

Contact

+972 3 533-3675

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Tel Aviv, Israel

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SysAid is a Help Desk Software. SysAid offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
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Yes, SysAid provides API.

Yes, SysAid provides mobile app.

SysAid is located in Tel Aviv, Israel

SysAid offers Free Trial, Quotation Based pricing models

Yes, SysAid can integrate with

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