Spot Score

SysAid

Streamline IT support anytime, anywhere.

4.5

(1059)

Add to compare

SysAid offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is SysAid?

Affiliate Disclosure

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid also gives back to the IT community with active participation in product development and implementation processes within the IT community; this form of active involvement is atypical among traditional application vendors.

Pricing

SysAid offers custom pricing plan
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

SysAid software demo

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SysAid Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Incident Management

Customizable Branding

SysAid Pricing

Claim a Free Trial

Free Trial

Yes, It's available

SysAid Pricing

SysAid offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

Claim a Free Trial

Pricing Plans

Help Desk

Simple-to-use
Resolve issues quickly
Boost productivity
Asset Management
Ticket Automation

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ITSM

Easy-to-use
Fast implementation
More automation, less repetition
Enhanced experience for end users & agents
Includes features of Help Desk plan, plus

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ITSM AI

Outstanding employee experience
An easier life for Admins
Faster resolution of tickets
Quick time to value
Includes features of ITSM plan, plus

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Explore in-depth pricing

Screenshots of the SysAid Pricing Page

Disclaimer: Pricing information for SysAid is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for SysAid

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Freshdesk

Empower your support team to excel.

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SysAid Reviews & Ratings

4.5

Very Good

Based on 1059 ratings & 695 reviews

Rating Distribution

Excellent

(577)

Very Good

(85)

Good

(23)

Poor

(4)

Terible

(6)

User Review

charles s

05/29/24

5 out of 5

"Excellent Help desk software and more"

What do you like best about SysAid? I have been a Sysaid User for many years now. the software it fantastic. easy to use and the support is ...

Lee T

05/29/24

5 out of 5

"Sysaid review"

What do you like best about SysAid? Customer support, development and account management What do you dislike about SysAid?

Anonymous Reviewer

03/05/24

5 out of 5

My experience with SysAid

PROS: the end user self-service portal, as in just a few steps you can open a ticket related to your problem and monitor all the information being ...

Kelvin F

12/05/23

5 out of 5

"Excelente"

What do you like best about SysAid? its versatility in the use and generation of reports, its level of auditing in the transferability of tickets What ...

View all Reviews

SysAid Customers

Adobe

Titan

Coca-Cola

Motorola

IKEA

Johns Hopkins

MMSD

Microdrones

BDO

BBAM

City of Allen

Oklahoma State University

North York General

Spectrom

Auxis

Ema

University of Michigan

Soehner

Church Health

Orior

SysAid Integrations

View all integrations

SysAid Support

Contact

+972 3 533-3675

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Tel Aviv, Israel

Reach out to SysAid Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SysAid is a Help Desk Software. SysAid offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to SysAid includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and HESK.

Yes, SysAid provides API.

Yes, SysAid provides mobile app.

SysAid is located in Tel Aviv, Israel

SysAid offers Free Trial, Quotation Based pricing models

Yes, SysAid can integrate with Quickbooks, Jira, TeamViewer, Microsoft Teams and many more.You can find more integration for SysAid here

The starting price is not disclosed by SysAid. You can visit SysAid pricing page to get the latest pricing.

Researched by Rajat Gupta