Spot Score

Jitbit Helpdesk

Streamline customer support with Jitbit Helpdesk.

4.4

(106)

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Starts from $24.92/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Jitbit Helpdesk?

Affiliate Disclosure

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the communications. Jitbit Helpdesk allows organizations to manage tickets, emails, remote assistance, customer communication, documents, knowledge base and more.

Pricing

Starts from $24.92/Month when Billed Yearly
Free Trial available

Customer Type

Freelancers
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Jitbit Helpdesk software demo

View demo

Jitbit Helpdesk Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Incident Management

Customizable Branding

Jitbit Helpdesk Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Jitbit Helpdesk Pricing

Starts from $24.92/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (One-time license /Subscription )

Claim a Free Trial

Pricing Plans

Freelancer

1 agent
Unlimited storage
All the core features
iOS/Android apps
Custom domain

Startup

4 agents
Unlimited storage
All the core features
iOS/Android apps
Custom domain

Company

7 agents
Unlimited storage
All the core features
iOS/Android apps
Custom domain

Show more +

Enterprise

9 agents, $29 extra
Unlimited storage
All the core features
iOS/Android apps
Custom domain

Show more +

Explore in-depth pricing

Screenshots of the Jitbit Helpdesk Pricing Page

Disclaimer: Pricing information for Jitbit Helpdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Jitbit Helpdesk

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Jitbit Helpdesk Reviews & Ratings

4.4

Very Good

Based on 106 ratings & 82 reviews

Rating Distribution

Excellent

(43)

Very Good

(33)

Good

(5)

Poor

(1)

Terible

(0)

User Review

Raphael

10/11/21

4 out of 5

Amazingly Perceptive and Seamless Functioning

PROS & CONS What are the best aspects of this product? The Jitbit platform has stellar speed and efficiency, which boosts the productivity of our ...

Delia

09/15/21

4 out of 5

Professional and Great Helpdesk Platform

PROS & CONS What are the best aspects of this product? Jitbit Helpdesk offers all the features which suit our needs, such as an efficient ticketing ...

Ethyl

09/12/21

4 out of 5

Simple Installation but robust enough for all the tasks it should do

PROS & CONS What are the best aspects of this product? It allows easy setup for a ticketing system, which generates and assigns tickets ...

Jade

08/04/21

4 out of 5

Largely Benefits Small to Medium IT Workforce

PROS & CONS What are the best aspects of this product? It features a highly usable report interface that lets you accomplish different tasks easily. ...

View all Reviews

Jitbit Helpdesk Customers

Adobe

Microsoft

VMware

Xerox

Jitbit Helpdesk Integrations

4.4

4.5

4.3

4.3

4.1

4.1

3.9

4.7

4.6

4.3

4.6

4.4

4.5

View all integrations

Jitbit Helpdesk Support

Contact

+1 646-397-7708

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Edinburgh, Scotland

Reach out to Jitbit Helpdesk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Jitbit Helpdesk is a Help Desk Software. Jitbit Helpdesk offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to Jitbit Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo and Scopedesk.

Yes, Jitbit Helpdesk provides API.

Yes, Jitbit Helpdesk provides mobile app.

Jitbit Helpdesk is located in Edinburgh, Scotland

Jitbit Helpdesk offers Free Trial, One-time license, Subscription pricing models

Yes, Jitbit Helpdesk can integrate with Jira, Harvest, Trello, Asana and many more.You can find more integration for Jitbit Helpdesk here

The starting price of Jitbit Helpdesk is $24.92/Month when Billed Yearly

Researched by Rajat Gupta