Spot Score

AzureDesk

Efficient help desk solutions for seamless operations.

4.6

(85)

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Starts from $33/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is AzureDesk?

Affiliate Disclosure

AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an application management perspective it's important that the help desk runs smoothly and there are few hiccups. With proper help desk software, even small issues can be resolved quickly.

Pricing

Starts from $33/User/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

AzureDesk software demo

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AzureDesk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

AzureDesk Features

Show Feature Explanation

Features Score:

Alerts (Escalation)

Automated Routing

Contract (SLA Management)

Customizable Branding

Document Storage

Incident Management

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Self Service Portal

Social Media Integration

Surveys & Feedback

Ticket Management

AzureDesk Pricing

Claim a Free Trial

Free Trial

Yes, It's available

AzureDesk Pricing

Starts from $33/User/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Plus

Email Addresses: Unlimited
Agents: Unlimited
Collaboration Features
Business Rules
Self Service Portal for Customers

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Explore in-depth pricing

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Disclaimer: Pricing information for AzureDesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for AzureDesk

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AzureDesk Reviews & Ratings

4.6

Excellent

Based on 85 ratings & 28 reviews

Rating Distribution

Excellent

(20)

Very Good

(7)

Good

(1)

Poor

(0)

Terible

(0)

User Review

Anonymous User

03/31/23

5 out of 5

"A Comprehensive Cloud-Based Help Desk Solution"

What do you like best about AzureDesk? Automation capabilities, such as automated ticket routing and canned responses, that can save time and increase ...

vinoth k

10/06/22

3.5 out of 5

"Easy access to softwares and data"

What do you like best about AzureDesk? Azuredesk helps me to integrate well with my softwares and keep its data at one stop.They also have good ...

Anonymous User

08/10/22

4 out of 5

"Great customer service software"

What do you like best about AzureDesk? This software is a well-integrated platform for all our customer service-related tools, interactions and ...

Ayush S

07/05/22

3 out of 5

"Review for AzureDesk"

What do you like best about AzureDesk? It helps manahge the business by keeping all the software and data together which can be referred to easily ...

View all Reviews

AzureDesk Customers

Comstrat

talaw

abm

Aavara

Canarias.com

AzureDesk Integrations

4.4

4.5

4.4

4.3

View all integrations

AzureDesk Support

Location

Princeton, New Jersey

Reach out to AzureDesk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

AzureDesk is a Help Desk Software. AzureDesk offers Incident Management, Social Media Integration, Multi-Channel Communication, Document Storage, Customizable Branding and many more functionalities.

Some top alternatives to AzureDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and BoldDesk.

Yes, AzureDesk provides API.

No, AzureDesk doesn't provide mobile app.

AzureDesk is located in Princeton, New Jersey

AzureDesk offers Free Trial, Subscription pricing models

Yes, AzureDesk can integrate with Freshbooks, Jira, Slack, Chatlio and many more.You can find more integration for AzureDesk here

The starting price of AzureDesk is $33/User/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta