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Compare Jitbit Helpdesk vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jitbit Helpdesk (82) Visit website Visit Website	Zendesk Support (1757) Visit website Visit Website *sponsored

Overview

Description	Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More
Entry Level Pricing	Starts from $24.92 , Billed Yearly	Starts from $49 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.5/10	9.2/10
User Ratings	4.4 (106)	4.3 (7934)
	Visit website	Visit website

Features

Total Features	16 Features	18 Features
Unique Features
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Pricing

Pricing Option
Starting From	$24.92 , Billed Yearly	$49 , Billed Yearly
Pricing Pans	Freelancer $29 Get Started 1 agent Unlimited storage All the core features Show more + Startup $69 Get Started 4 agents Unlimited storage All the core features Show more + Company $129 Get Started 7 agents Unlimited storage All the core features Show more + Browse all pricing plans	Suite Team $59 Get Started Industry-leading ticketing system Messaging across web, mobile and social Email, voice, SMS, and live chat support Show more + Suite Growth $99 Get Started Includes features of Suite Team plan, plus Help center - Multiple Easy-to-set up automations and workflows with additional options Show more + Suite Professional $125 Get Started Includes features of Suite Growth plan, plus AI-powered automated answers - Up to 500 Routing based on agent status, capacity and skills, as well as conversation priority Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.4 (based on 106 reviews)	4.3 (based on 7934 reviews)
Rating Distribution	Excellent 16 Very Good 18 Good 0 Poor 0 Terible 0	Excellent 26 Very Good 0 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Harvest 4.5 (909 reviews) Trello 4.3 (34350 reviews)	No Integration information available.

Customers

Customers	Adobe HP GE	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	2 Screenshots
Videos	4 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 ManageEngine ServiceDesk Plus 4.2 Deskero 4.3

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].