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9.5/10

Spot Score

Jitbit Helpdesk - Help Desk Software

Jitbit Helpdesk Alternatives and Competitors

Streamline customer support with Jitbit Helpdesk.

User Ratings

Main Features

  • Self Service Portal
  • Live Chat
  • Alerts (Escalation)
  • Contract (SLA Management)

Pricing

  • Starts from $24.92/Month when Billed Yearly

  • Free Trial available

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List of the Top Jitbit Helpdesk alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.7/10

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

  • Reporting and Analysis

Pricing

Free Trial available

Starts from $14/User/Month when Billed Yearly, also offers free forever plan

9.2/10

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

  • AI based Chatbots

  • AI Assistant

Pricing

Free Trial available, Try Now

Starts from $49/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

RECOMMENDED

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

  • Incident Management

  • Knowledge Base

  • Self Service Portal

+ 2 more

Unique Features

  • Asset Management

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

8.8/10

Spot Score

Apptivo - CRM Software

Apptivo

Simplify your business processes with Apptivo.

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Product Description

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features can be flexibly configured to assist you with virtually any business process.

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 7 more

Pricing

Free Trial available, Try Now

Starts from $8/User/Month when Billed Yearly

8.9/10

Spot Score

Teamwork Desk - Help Desk Software

Teamwork Desk

Effortlessly improve customer support with Teamwork Desk.

4.4

(76)

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Product Description

The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...

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Common Features

  • Incident Management

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 11 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $8.50/User/Month when Billed Yearly

9.4/10

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

4.3

(25)

Add to compare

Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.8/10

Spot Score

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

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Product Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

No unique features

Pricing

Free Trial available

SysAid offers custom pricing plan

8.3/10

Spot Score

ReadyDesk - Help Desk Software

ReadyDesk

Streamline your customer support effortlessly.

1.8

(4)

Add to compare

Product Description

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Document Storage

+ 9 more

Unique Features

No unique features

Pricing

Starts from $9/Month

8.5/10

Spot Score

AzureDesk - Help Desk Software

AzureDesk

Efficient help desk solutions for seamless operations.

4.6

(28)

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Product Description

AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an application management perspective it's important that the help desk runs smoothly and there are few hiccups. With ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 11 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $33/User/Month when Billed Yearly

7.8/10

Spot Score

Help Desk Premier - Help Desk Software

Help Desk Premier

Streamline your help desk needs with ease.

1.0

(10)

Add to compare

Product Description

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...

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Common Features

  • Incident Management

  • Document Storage

  • Ticket Management

+ 6 more

Unique Features

No unique features

Pricing

Free Trial available