Apptivo Reviews in January 2025: User Ratings, Pros & Cons

"The online support was very helpful"

What do you like best about Apptivo? Naresh was there to support me. He was very patient and knowledgeable about the Apptivo software. He identified problems and provided the right links for me to continue the process. I got a good grasp of how the mail campaign feature works. What do you dislike about Apptivo? I wish it could be done in video format, so I can better visulaize What problems is Apptivo solving and how is that benefiting you? Apptivo staff is very patient and walk through the ...

"Outstanding Customer Support and Service!!"

What do you like best about Apptivo? Hands down the support I recieved from Josephine! SHe was prompt, precise, extremely helpful and determined to fix the issue I was having. There are many CRM platforms to choose from, but after the level of service I was provided today I wo'nt be looking elsewhere! Thank you Josephine!!! What do you dislike about Apptivo? Apptivo does not have the greatest backend design, but everything works and service is great. What problems is Apptivo solving and how ...

"CRM Solution"

What do you like best about Apptivo? It is a completely customizable software and their tech support is amazing! It is pretty easy to set up and can sync with our Google Calendar. We use Apptivo as our main software for CRM, sending estimates, and sales pipeline. What do you dislike about Apptivo? They are always doing updates to improve customization which is a good thing...but it is hard to follow and know what is new. I wish there was a forum that shows when and updates happen. The ...

"Excellent service"

What do you like best about Apptivo? Always available, no matter what ime zone and time of day, keep up the good response. What do you dislike about Apptivo? Nothing to dislike, always on hand to help! What problems is Apptivo solving and how is that benefiting you? Initial set was a daunting proceedure, but how can one learn if afraid to start to process. Now set up and working we find the system speeds up the process from quotation, engineer report to invoice, speedier.

"Quick and Easy Solution...I love it!!!"

What do you like best about Apptivo? When I reach out to customer support and connect with them. I love the fact that they take over my computer and FIX whatever is wrong. I am not tech savvy and it makes it so much easier than them trying to guide me through the process. Thank you Apptivo and team. I appreciate how you take control and make everything all better! What do you dislike about Apptivo? Sometimes it take a bit to get to a live person. But once you do...they know what they are ...

"Great Customer Support"

What do you like best about Apptivo? I'm new to Apptivo and haven't had a lot of time to see it in practice yet, but I have found it very easy to set up to collect exactly the data we want, the way we want it. It's very customizable - it almost feels like there are too many options at times - but I'd rather that than not enough. I needed a little help from customer support for email sync (in part because of an issue with our own internal email settings), and they were very responsive and ...

"Great Support from Prabu"

What do you like best about Apptivo? pptivo stands out as the most effective CRM I have ever utilized. Encountering challenges with the invoicing aspect, Mr. Prabu provided invaluable assistance in resolving the issue. Despite the complexity, he patiently dedicated approximately 30 minutes to meticulously address and rectify the matter. Apptivo comprehensively incorporates features suitable for both small and large enterprises, making it a versatile solution for business needs. What do you ...

"Josephine was very helpful and resolved my query effectively"

What do you like best about Apptivo? Easy to use, comprehensive, covers all of our requirements What do you dislike about Apptivo? Nothing to dislike, it ais a very powerful tool What problems is Apptivo solving and how is that benefiting you? Excellent CRM tool, powerful, works well for developing our marketing

"Team is great, App is wonderful!"

What do you like best about Apptivo? The entire team is supportive even though the team is split into office and remote setup. They provide easy implementations whenever we come up with different requirements. What do you dislike about Apptivo? Would be great if the desktop version has equivalent features as we have on the App. Otherwise its great! What problems is Apptivo solving and how is that benefiting you? Managing lead and deal stages, creating quotes, invoices and payments Apptivo ...

"HE SAVED ME!!"

What do you like best about Apptivo? What I like best is their customer support. Without all of their well-trained and patient customer support workers, I would be lost. What do you dislike about Apptivo? It is not user-friendly. Lots of learning curves. What problems is Apptivo solving and how is that benefiting you? It's helping me to get organized and advertise.