Help Desk Premier

"Best platform to solve customer issues"

What do you like best about Help Desk Premier? It has tons of features it helps us to resolve requests faster What do you dislike about Help Desk Premier? Nothing, it is the best help desk platform as far I know What problems is Help Desk Premier solving and how is that benefiting you? It increases efficiency of my support team

"Very nice tool for customer support"

What do you like best about Help Desk Premier? Managing customer queries and all and time to time track What do you dislike about Help Desk Premier? Sometime takes time to load and all there are awesome feature What problems is Help Desk Premier solving and how is that benefiting you? It helps in serving support to end user and very time saving feature are available

"Efficiency Boosted"

What do you like best about Help Desk Premier? It has user-friendly interface and easy to setup. It allows us to customize and tailor fit as per the specific business needs. Also, it has efficient ticket management system which streamlines handling of customer queries, assigning, tracking, and resolving tickets effectively. What do you dislike about Help Desk Premier? It has limitations on integrations with third party tools. What problems is Help Desk Premier solving and how is that ...

"Help Desk Premier Review"

What do you like best about Help Desk Premier? It's is so simple to learn and in just few minutes to run in the cloud. We've answer all questions and help our users to solve issues with this brilliant app. Help Desk Premier save our time and energy. What do you dislike about Help Desk Premier? It has all feature that we need, maybe if price has been decreased, it will be more useful. What problems is Help Desk Premier solving and how is that benefiting you? Save our time and energy because ...

"Good to keep track of tickets"

What do you like best about Help Desk Premier? I like the fact that you can keep track of everything, we did not have software on our company so having help desk improved so much the workflow of the company and employees What do you dislike about Help Desk Premier? overall is was a good experience but we needed to customize according to our needs but I understand it can be difficult to make changes for a company, considering that we are small What problems is Help Desk Premier solving and ...

"When technology meets tradition, Customer service is made better"

What do you like best about Help Desk Premier? Help Desk is a revolutionary tool that helps manage the entire CRM process in an efficient and effective manner. It is really easy to get started with, the customer support is very prompt and helpful throughout. It is also easy to integrate it with other existing systems in your organisation to deliver quality work to your clients. What do you dislike about Help Desk Premier? The software can be made better by adding onto the number of features ...

"Useful for IT professionals and for normal users."

What do you like best about Help Desk Premier? Help Desk Premier is good tool a web based software for registering all IT issues. Its easy for a normal user to register their IT issues and after registering the ticket it will go to IT team and it will assign to engineers and they will work on it. Help Desk Premier strem line the IT process and helps us in crystal clear view. using this software is ease and it easily integrate with any IT infrastructure. When we need help we can contact ...

"Technical support"

What do you like best about Help Desk Premier? The help desk is a centralized location where clients, staff members, or both can get assistance, knowledge, and solutions. It simplifies the communication process between users and support teams by serving as a single point of contact. It is customer support friendly and easy to implement. What do you dislike about Help Desk Premier? One cannot use it very frequently. It the numerous features. What problems is Help Desk Premier solving and how ...

"Help Desk Premier Review"

What do you like best about Help Desk Premier? It is a Service Desk platform where we can raise tickets, escalations, resolutions, etc., It is a good ticket handling system. What do you dislike about Help Desk Premier? Resolution of tickets raised, on time customer support and escalation system, must keep customers communicated on the progress of the tickets. What problems is Help Desk Premier solving and how is that benefiting you? This has solved to a much extent in resolving ticketing ...

"Not good"

What do you like best about Help Desk Premier? I really don't like this software at all. What do you dislike about Help Desk Premier? I dislike everything about this software Recommendations to others considering Help Desk Premier: N/A What problems is Help Desk Premier solving and how is that benefiting you? Ability to offer solutions sometimes