ReadyDesk

"Great product for low cost"

What do you like best about ReadyDesk? The customization of the product is great. If you have a small to mid-sized organization and need help with ticket and request organization, then this product is great. It scales well and is feature packed conspired to more expensive products. It is very easy to setup and configuration. The product is completely web based which allows you to gain access to the system from anywhere. You also have the ability to access the system on your mobile ...

Readydesk

Love the product but there have been no updates since 2017 and would love a cellphone App and a some minor "tweeks" Otherwise one of the best helpdesks on the market

"Average help desk tool"

What do you like best about ReadyDesk? Easy to use and navigate through, easy to create new ticket What do you dislike about ReadyDesk? Slow tool, lack of useful reporting functions, difficult to search Recommendations to others considering ReadyDesk: ReadyDesk is not the best help desk tool out there, but it gets you basic help. What problems is ReadyDesk solving and how is that benefiting you? useful for fielding customer service requests/tickets for web support

"ReadyDesk deployment attempt"

What do you like best about ReadyDesk? nothing but scamming people with nice pictures on the website What do you dislike about ReadyDesk? everything it is lousy done draft product, poor support and documentation, low quality html programing. features laggy and with some twisted logic making it unusable. Email thing kills it. They don't reply to inquiries and scam you with return they need a lot of work to make this product better Recommendations to others considering ReadyDesk: just use ...