Spot Score

HESK

Streamline your customer support with ease.

(4)

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Starts from $24.91/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is HESK?

Affiliate Disclosure

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing back-office applications such as CRM and eCommerce systems without having to worry about leaky integrations or limitations in scale.

Pricing

Starts from $24.91/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

HESK software demo

View demo

HESK Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Contract (SLA Management)

Knowledge Base

Ticket Management

Document Storage

Known Issue Management

Surveys & Feedback

Multi-Channel Communication

Incident Management

Customizable Branding

HESK Pricing

Claim a Free Trial

Free Trial

Yes, It's available

HESK Pricing

Starts from $24.91/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

HESK Cloud

10 Support Agents
10 GB file upload space
Statistics module
Unlimited Support Tickets
90-day money-back guarantee

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HESK Cloud Plus

Unlimited Support Agents
50 GB file upload space
Escalate module
Survey module
Branding removal

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Explore in-depth pricing

Screenshots of the HESK Pricing Page

Disclaimer: Pricing information for HESK is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for HESK

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HESK Reviews & Ratings

Excellent

Based on 4 ratings & 5 reviews

Rating Distribution

Excellent

(4)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Ricky N

11/17/23

5 out of 5

"Hesk helpdesk helps me helps me help my users"

What do you like best about Hesk? Our school system uses another software "solution" for the maintenence help desk, but for my needs in the IT ...

Anonymous User

06/14/22

4.5 out of 5

"From the best open source ticketing systems"

What do you like best about Hesk? Hesk has an amazing equilibration between receiving support requests via the built-in forms systems or via an IMAP ...

Calvin B

08/19/21

4 out of 5

"Amazing Helpdesk Software!"

What do you like best about Hesk? It's incredibly easy to create support articles and manage support tickets, very user friendly for any outsiders and ...

Phil H

12/18/20

5 out of 5

"A fantastic option for small businesses who need a support desk"

What do you like best about Hesk? Full disclosure: I'm comfortable hacking around with PHP and poking at a server so I may be a bit biased, but I have ...

View all Reviews

HESK Customers

Department of Education

Cira

Arkansas

Flavourart

HESK Support

Contact

+972 3 533-3675

Customer Service

Online

Location

Novo mesto, Slovenia

Reach out to HESK Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HESK is a Help Desk Software. HESK offers Incident Management, Multi-Channel Communication, Document Storage, Customizable Branding, Ticket Management and many more functionalities.

Some top alternatives to HESK includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and Spiceworks Help Desk.

No, HESK doesn't provide API.

No, HESK doesn't provide mobile app.

HESK is located in Novo mesto, Slovenia

HESK offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the HESK as of now.

The starting price of HESK is $24.91/Month when Billed Yearly

Researched by Rajat Gupta