Yes, both HESK and Freshdesk offer a Free Trial.
HESK is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for HESK Starts at $24.91/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to HESK includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.
Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.