spotsaas-logo
Get Listed

Compare HESK vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $24.91 , Billed Yearly
  • Starts from $49 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.6/10

9.2/10

User Ratings

Features

Total Features

11 Features

18 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $24.91 , Billed Yearly
          • $49 , Billed Yearly
          Pricing Pans
          • HESK Cloud

            $29.99

            • 10 Support Agents

            • 10 GB file upload space

            • Statistics module

            Show more +

          • HESK Cloud Plus

            $49.99

            • Unlimited Support Agents

            • 50 GB file upload space

            • Escalate module

            Show more +

          • Suite Team

            $59

            • Industry-leading ticketing system

            • Messaging across web, mobile and social

            • Email, voice, SMS, and live chat support

            Show more +

          • Suite Growth

            $99

            • Includes features of Suite Team plan, plus

            • Help center - Multiple

            • Easy-to-set up automations and workflows with additional options

            Show more +

          • Suite Professional

            $125

            • Includes features of Suite Growth plan, plus

            • AI-powered automated answers - Up to 500

            • Routing based on agent status, capacity and skills, as well as conversation priority

            Show more +

          • Browse all pricing plans
          Pricing Pagehesk pricingzendesk-support pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          4

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          Department of Education

          Department of Education

          Cira

          Cira

          Arkansas

          Arkansas

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Zendesk

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].