8.6
Spot Score
Streamline, organize, and improve customer support.
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Starts from $9.99/User/Month when Billed Yearly
Overview
Features
Pricing
Alternatives
Ratings
Media
Integrations
Support
FAQs
Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble by keeping them in the loop with tickets and gives employees the ability to communicate better by grouping via Company, Contact or Ticket. Multiple list views allow to easily find the ticket they need to update. With built in support for ServiceNow, ConnectWise, PCHelpline.
Starts from $9.99/User/Month when Billed Yearly
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Software demo
View demo
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Free Trial
Yes, It's available
Trakdesk Pricing
Starts from $9.99/User/Month when Billed Yearly
Pricing Model
Free trial
Paid Plans (Subscription )
Pricing Plans
Starter
$11.99
Email to ticket
Custom Domain
Ticket Time Tracking
Single Business Hour
Multiple Email Accounts
Show more +
Professional
$19.99
Includes features of Starter plan, plus
Announcements
Multiple Business Hours
Multiple SLA Policies
Company & Group SLA
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Business
$29.99
Includes features of Professional plan, plus
Game Mechanics
Portal Customization
Advanced Reports
Scheduled Reports
Show more +
Enterprise
$49.99
Includes features of Business plan, plus
Custom Email Server
Custom SSL Certificate
IP Whitelisting
Security Audit Report
Screenshots of the Trakdesk Pricing Page
Disclaimer: Pricing information for Trakdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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9.2
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User Review
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AM
Alex M
01/04/20
"A platform to improve exponentially improve customer service."
What do you like best about Trakdesk? The reasons why I like Trakdesk are: 1.- Trakdesk has clean customer portal that allows for easy ticket ...
Read more
AM
Alex M
01/04/20
"A platform to improve exponentially improve customer service."
What do you like best about Trakdesk? The reasons why I like Trakdesk are: 1.- Trakdesk has clean customer portal that allows for easy ticket creation.
Customer Service
24/7 (Live rep)
Business Hours
Online
Location
NA
Stuck on something? We're here to help with all the questions and answers in one place.
Trakdesk is a Help Desk Software. Trakdesk offers the following functionalities:
Here's a list of the best alternatives for Trakdesk
No, Trakdesk doesn't provide API.
No, Trakdesk doesn’t provide mobile app.
Trakdesk is located in NA
Trakdesk offers Free Trial, Subscription pricing models
Yes, Trakdesk can integrate with
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