Spot Score

Trakdesk

Streamline, organize, and improve customer support.

4.5

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Starts from $9.99/User/Month when Billed Yearly

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Trakdesk Reviews & Ratings

4.5

Very Good

Based on 1 ratings & 2 reviews

Rating Distribution

Excellent

(2)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Showing 1-2 out of 2

Alex M

01/04/20

4.5 out of 5

"A platform to improve exponentially improve customer service."

What do you like best about Trakdesk? The reasons why I like Trakdesk are: 1.- Trakdesk has clean customer portal that allows for easy ticket creation. 2.- Customizable time tracking SLAs with support for custom calendars and start. 3.- It allows to automate response to our customers. 4.- Trakdesk has elements for case management, live chat and design a knowledge base. 5.- I only had interruptions in the service when updates are being carried out. What do you dislike about Trakdesk? There ...

Alex M

01/04/20

4.5 out of 5

"A platform to improve exponentially improve customer service."

What do you like best about Trakdesk? The reasons why I like Trakdesk are: 1.- Trakdesk has clean customer portal that allows for easy ticket creation.