9.3/10
Spot Score
Streamline customer engagement & boost sales with SnapEngage.
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Starts from $16/User/Month
Overview
Features
Pricing
Alternatives
Ratings
Media
Customers
Support
FAQs
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect with customers via various channels like Facebook Messenger, SMS, and more. It is equipped with Guide Bot, Info-Capture Bot, Bot API, and Answer Bot to efficiently handle customer queries. Its automation capabilities seamlessly integrate with CRMs and helpdesks, while complying with HIPAA regulations for secure communication with patients. Users can also track chat agent performance through detailed reports and make informed decisions for enhancing customer satisfaction.
Starts from $16/User/Month
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Mobile - iOS
Software demo
View demo
You can also consider
Free Trial
Yes, It's available
SnapEngage Pricing
Starts from $16/User/Month
Pricing Model
Free trial
Paid Plans (Subscription /Quotation Based )
Pricing Plans
Essentials
$16
/User/Month
Minimum : 3 Users
SnapEngage Integration API
Zendesk
Help Scout
JIRA
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Professional
$26
/User/Month
Minium of 3 Users
Includes features of Essentials plan, plus
Answer Bot: additional charges
Guide Bot: additional charges
Guide Bot Templates: additional charges
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Enterprise
Minimum 5 users
Includes features of Professional plan, plus
SAP C4C
Single Sign-On (SSO)
Visitor Identity Verification (VIV)
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Screenshots of the SnapEngage Pricing Page
Disclaimer: Pricing information for SnapEngage is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
User Review
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T
Tony
11/20/21
Helping us reach out to our customers better
PROS: The proactive chat helps us reach out to customers, especailly those who might be ready to log off our website before completing a purchase. ...
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A
Angelica
11/14/21
A necessary tool for us to get our work done
PROS: SnapEngage has a great, useful layout. It keeps current chats front and center but allows you to easily access past chats and contact from other ...
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D
Dawn
08/07/21
A complete solution that provides us the needed data on customer engagement for our site
PROS: SnapEngage comes complete with all the reports we need and we get to know what the visitor does when they get to the site. If the report we need ...
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L
Lawrence
08/04/21
Provides for better and more frequent engagement that delivers greater revenue
PROS: SnapEngage makes the proactive chat process so fluid, letting us engage our customers more frequently and enjoy significantly more revenue in ...
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Customer Service
24/7 (Live rep)
Online
Location
Boulder, Colorado
Stuck on something? We're here to help with all the questions and answers in one place.
SnapEngage is a Live Chat Software. SnapEngage offers the following functionalities:
Here's a list of the best alternatives for SnapEngage
Yes, SnapEngage provides API.
Yes, SnapEngage provides mobile app.
SnapEngage is located in Boulder, Colorado
SnapEngage offers Free Trial, Subscription, Quotation Based pricing models
