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What does 'Offline Form' mean?

Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is created through message routing. Turning the chat widget into a contact form emailed to an agent when a visitor fills it out is an example. You probably set up an offline form on your website when you're away from the office or asleep. Customers can leave their contact information and a query in this manner, and you can reach once you're back in your Live Chat program. Unfortunately, clients are sometimes turned off by this one-way dialogue. After all, they don't want to send a message "into the void" and wait an unknown amount of time for a response.

Software with Offline Form functionality

ProductFree TrialStarting PriceSpot ScoreRatingActions
LiveChat - Live Chat Software
LiveChat

$16, Billed Yearly

9.84.4Visit Website
LiveAgent - Help Desk Software
LiveAgent

$15,

9.84.7Visit Website
tawk.to - Live Chat Software
tawk.to
-9.74.2Visit Website
Crisp - Live Chat Software
Crisp

$25,

9.74.3Visit Website
JivoChat - Live Chat Software
JivoChat

$13, Billed Yearly

9.64.2Visit Website
BirdEye - Reputation Management Software
BirdEye
-9.64.2Visit Website
Freshchat - Live Chat Software
Freshchat

$15, Billed Yearly

9.54.5Visit Website
Olark - Live Chat Software
Olark
-9.44.3Visit Website
Provide Support - Live Chat Software
Provide Support

$8.25, Billed Yearly

9.34.5Visit Website
Comm100 Live Chat - Live Chat Software
Comm100 Live Chat

$29,

9.34.5Visit Website
SnapEngage - Live Chat Software
SnapEngage

$16,

9.34.5Visit Website
LiveHelpNow - Live Chat Software
LiveHelpNow

$9,

9.34.3Visit Website
Helpshift - Live Chat Software
Helpshift
-9.34.1Visit Website
Freshdesk Messaging (Formerly Freshchat) - Live Chat Software
Freshdesk Messaging (Formerly Freshchat)
-9.34.4Visit Website
Smartsupp - Live Chat Software
Smartsupp

$10, Billed Yearly

9.34.4Visit Website