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9.7

Spot Score

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

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Starts from $25/User/Month, also offers free forever plan

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What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a visual of your customer's screen, Crisp makes interacting with visitors more fun and efficient. Its Customer Intelligence Platform keeps all your leads' information and conversations in one place, making it easier to manage. Plus, Crisp even allows your agents to connect with visitors through video calls. And the best part? Our basic plan is free forever, with the option to upgrade for more advanced features. Join the thousands of satisfied customers who are using Crisp to take their

Pricing

  • Starts from $25/User/Month

  • Free Trial available

Customer Type

  • Individuals

  • Freelancers

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Crisp software demo

View demo

Crisp Pricing

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Free Trial

  • Yes, It's available

Crisp Pricing

  • Starts from $25/User/Month

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Crisp Pricing Page

Disclaimer: Pricing information for Crisp is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Crisp Reviews & Ratings

4.3

Very Good

Based on 144 ratings & 140 reviews

Rating Distribution

Excellent

(106)

Very Good

(10)

Good

(2)

Poor

(4)

Terible

(18)

Expert's Review generated by AI

Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, and integration capabilities, making it a valuable asset for managing customer interactions. The platform offers various functionalities like live chat, bots, and ...Read more

Crisp pros and cons

  • Responsive and helpful customer support team, providing prompt assistance and solutions.

  • Rich features, seamless integration with various tools, and continuous development of new functionality.

  • Easy to use, intuitive interface, and accessibility across different communication channels.

  • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

  • Efficient automation of customer support processes, providing a unified platform for customer interactions.

  • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

  • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

  • Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.

User Review

SB

Stan Busk Maxprog

05/03/24

1 out of 5

Plugins twice as expensive as the product itself

How can the Ticket Center plugin be twice as expensive as the Crisp Unlimited plan? A fully featured helpdesk ticketing system can't be more than $50. ...

Read more

SB

Stan Busk Maxprog

05/03/24

1 out of 5

Plugins twice as expensive as the product itself

How can the Ticket Center plugin be twice as expensive as the Crisp Unlimited plan? A fully featured helpdesk ticketing system can't be more than $50. ...

Read more

MD

Mat D

01/04/24

5 out of 5

"Best customer support tool"

What do you like best about Crisp? It's simple to use, really effective, I like the conversation style (and not ticketing system) and we have ...

Read more

AA

Aaron Artille

12/30/23

5 out of 5

Great UX. Company has your back.

I couldn't afford the product this month for my non-profit, and I couldn't really afford it last month either. Last month, I asked if I could please ...

Read more

Crisp Customers

Rakuten-logo

Rakuten

Mailjet-logo

Mailjet

Airfrance-logo

Airfrance

Crisp Support

Customer Service

Online

Location

NA

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Crisp is a Live Chat Software. Crisp offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat and many more functionalities.

Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat and Let's Connect.

Yes, Crisp provides API.

Yes, Crisp provides mobile app.

Crisp is located in NA

Crisp offers Free Trial, Freemium, Subscription pricing models

Yes, Crisp can integrate with WordPress, Pipedrive, PrestaShop, Shopify and many more.You can find more integration for Crisp here

The starting price of Crisp is $25/User/Month

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Researched by Rajat Gupta