Compare Crisp vs Freshchat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Crisp (140) Get Quote Get Quote	Freshchat (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More	Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More
Entry Level Pricing	Starts from $25	Starts from $15 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.7/10	9.5/10
User Ratings	4.3 (144)	4.5 (191)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	$15 , Billed Yearly
Pricing Pans	Not Available	Free (Messaging) Get Started Chatbots (Freddy) Chatbot Analytics (Freddy) Inbox Views Show more + Growth (Messaging) Get Started Includes features of Free plan, plus Up to 2000 bot sessions/month (Free) Assignment Rules Show more + Pro (Messaging) Get Started Includes features of Growth plan, plus Up to 3000 bot sessions/month (Free) WhatsApp Business (Popular) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 144 reviews)	4.5 (based on 191 reviews)
Rating Distribution	Excellent 106 Very Good 10 Good 2 Poor 4 Terible 18	Excellent 338 Very Good 271 Good 12 Poor 3 Terible 6
Expert's Review generated by AI	Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more	Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more
Pros and Cons	Responsive and helpful customer support team, providing prompt assistance and solutions. Rich features, seamless integration with various tools, and continuous development of new functionality. Easy to use, intuitive interface, and accessibility across different communication channels. Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision. Efficient automation of customer support processes, providing a unified platform for customer interactions. Some users experienced complexities when navigating through various options, indicating potential navigation challenges. Limited visual customization options, such as chatbox button customization, preventing full visual customization. Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.	Seamless and user-friendly interface for smooth customer interactions. Easy integration with CRM and other tools. Real-time chat assistance and omnichannel support. Comprehensive view of support needs. Efficient communication through automated workflows. Occasional glitches may disrupt the system flow. Limited marketplace for additional apps and connectors. Some users find the interface buggy and slow to refresh.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) Pipedrive 4.5 (5199 reviews) PrestaShop 4 (699 reviews)	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)

Customers

Customers	Rakuten Mailjet Airfrance	Dunzo Delivery Hero klarna

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	2 Videos	5 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 LiveEngage 3.6	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Crisp and Freshchat offer a Free Trial.

Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Crisp Starts at $25/User/Month whereas for Freshchat Starts at $15/User/Month when Billed Yearly.

Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Crisp vs Freshchat vs ZoomInfo Chat

Crisp

Freshchat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure