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8.7/10

Spot Score

LiveEngage - Live Chat Software

LiveEngage

Revolutionizing customer engagement, one conversation at a time.

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LiveEngage offers custom pricing plan

What is LiveEngage?

Introducing LiveEngage - a powerful tool that helps you impress your website visitors. This innovative software allows your customers, including those on smartphones, to interact with your brand seamlessly. With LiveEngage, you have the freedom to communicate with your customers through various channels like your website, Gmail, Facebook, SMS, and more. It guarantees each visitor is directed to the best-suited agent, enhancing customer satisfaction. The unique feature of LiveEngage is the ability for bots and agents to work together in one conversation, maximizing efficiency. Let the bots handle repetitive tasks while your agents add a personal touch to every interaction. Upgrade your customer engagement with LiveEngage.

Pricing

  • LiveEngage offers custom pricing plan

  • Free Trial available

Customer Type

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

LiveEngage Features

You can also consider

LiveEngage Pricing

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Free Trial

  • Yes, It's available

LiveEngage Pricing

  • LiveEngage offers custom pricing plan

Pricing Model

  • Free trial

  • Paid Plans (Quotation Based )

Claim a Free Trial

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LiveEngage Reviews & Ratings

3.6

Very Good

Based on 200 ratings & 208 reviews

Rating Distribution

Excellent

(100)

Very Good

(40)

Good

(11)

Poor

(5)

Terible

(52)

User Review

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QN

Qusai Nasr

06/03/24

1 out of 5

LivePerson totally sucks.

LivePerson totally sucks. The UX is so bad, the documentation is even worse. Don't get me started on Support, I honestly don't recommend it to any ...

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CB

Csongor Botos

02/11/24

1 out of 5

horrible experience

horrible experience. difficult to use. it logs you out. just awful

AU

Anonymous User

12/25/23

4.5 out of 5

"The system enables demand and personnel management"

What do you like best about LivePerson? Liveperson system help to manage messaging channel of our service.incuding social networks and WhatsApp What ...

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AU

Anonymous User

12/21/23

4.5 out of 5

"Adding Value to the account."

What do you like best about LivePerson? I find the LivePerson Customer Support to be very approachable and are always have a positive experience ...

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LiveEngage Media

LiveEngage Support

Customer Service

24/7 (Live rep)

Online

Location

New York, NY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveEngage is a Live Chat Software. LiveEngage offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
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Here's a list of the best alternatives for LiveEngage

Yes, LiveEngage provides API.

No, LiveEngage doesn’t provide mobile app.

LiveEngage is located in New York, NY

LiveEngage offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the LiveEngage as of now.