Spot Score

LiveEngage

Revolutionizing customer engagement, one conversation at a time.

3.6

(200)

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LiveEngage offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is LiveEngage?

Introducing LiveEngage - a powerful tool that helps you impress your website visitors. This innovative software allows your customers, including those on smartphones, to interact with your brand seamlessly. With LiveEngage, you have the freedom to communicate with your customers through various channels like your website, Gmail, Facebook, SMS, and more. It guarantees each visitor is directed to the best-suited agent, enhancing customer satisfaction. The unique feature of LiveEngage is the ability for bots and agents to work together in one conversation, maximizing efficiency. Let the bots handle repetitive tasks while your agents add a personal touch to every interaction. Upgrade your customer engagement with LiveEngage.

Pricing

LiveEngage offers custom pricing plan
Free Trial available

Customer Type

Freelancers
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

LiveEngage Features

Show Feature Explanation

Features Score:

LiveEngage Pricing

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Free Trial

Yes, It's available

LiveEngage Pricing

LiveEngage offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

Claim a Free Trial

Pricing Plans

Custom

Mobile and web messaging
Robust reporting and analytics
Real-time sentiment analysis
Text analytics to find Hot topics
Smart agent routing

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Explore in-depth pricing

Free LiveEngage Alternatives

Recommended

ZoomInfo Chat

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8.2

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LiveChat

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9.8

Very Good

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MyLiveChat

Convert visitors into loyal ...

8.8

Good

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Lime Talk

Transform visitors into customers ...

8.5

Excellent

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Smartchat

Connect, convert and grow your ...

8.3

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LivePerson

Upgrade your customer conversations ...

8.9

Very Good

Visit website Compare LiveEngage vs LivePerson

LinkedChat

Seamless customer experience, no ...

7.7

Very Good

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ChatFlow247

Boost conversions and engage ...

8.2

Very Good

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ChatAndBot

Enhance customer engagement with ...

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Let's Connect

Connect, convert, and succeed with ...

8.2

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View all LiveEngage alternatives

LiveEngage Reviews & Ratings

3.6

Very Good

Based on 200 ratings & 208 reviews

Rating Distribution

Excellent

(100)

Very Good

(40)

Good

(11)

Poor

(5)

Terible

(52)

User Review

Qusai Nasr

06/03/24

1 out of 5

LivePerson totally sucks.

LivePerson totally sucks. The UX is so bad, the documentation is even worse. Don't get me started on Support, I honestly don't recommend it to any ...

Csongor Botos

02/11/24

1 out of 5

horrible experience

horrible experience. difficult to use. it logs you out. just awful

Anonymous User

12/25/23

4.5 out of 5

"The system enables demand and personnel management"

What do you like best about LivePerson? Liveperson system help to manage messaging channel of our service.incuding social networks and WhatsApp What ...

Anonymous User

12/21/23

4.5 out of 5

"Adding Value to the account."

What do you like best about LivePerson? I find the LivePerson Customer Support to be very approachable and are always have a positive experience ...

View all Reviews

LiveEngage Support

Customer Service

24/7 (Live rep)

Online

Location

New York, NY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveEngage is a Live Chat Software. LiveEngage offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to LiveEngage includes ZoomInfo Chat, LiveChat, MyLiveChat, Lime Talk and Liveo.Chat.

Yes, LiveEngage provides API.

No, LiveEngage doesn't provide mobile app.

LiveEngage is located in New York, NY

LiveEngage offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the LiveEngage as of now.

The starting price is not disclosed by LiveEngage. You can visit LiveEngage pricing page to get the latest pricing.

Researched by Rajat Gupta