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What does 'Transfers' mean?

When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistance from a more experienced agent, they can use transfers and supervision. As a result, there's no need to put clients on hold when in doubt. With a few clicks, agents can move talks to another agent or group. The recipient can then follow up on the case right away and respond in a matter of seconds. The configuration is simple and allows you to choose which Live chat group the chat will be migrated to and set up a message if all of the agents are unavailable.

Software with Transfers functionality

ProductFree TrialStarting PriceSpot ScoreRatingActions
Intercom - Live Chat Software
Intercom

$59,

9.84.3Visit Website
LiveChat - Live Chat Software
LiveChat

$16, Billed Yearly

9.84.4Visit Website
LiveAgent - Help Desk Software
LiveAgent

$15,

9.84.7Visit Website
tawk.to - Live Chat Software
tawk.to
-9.74.2Visit Website
Crisp - Live Chat Software
Crisp

$25,

9.74.3Visit Website
JivoChat - Live Chat Software
JivoChat

$13, Billed Yearly

9.64.2Visit Website
BirdEye - Reputation Management Software
BirdEye
-9.64.2Visit Website
Freshchat - Live Chat Software
Freshchat

$15, Billed Yearly

9.54.5Visit Website
Olark - Live Chat Software
Olark
-9.44.3Visit Website
Provide Support - Live Chat Software
Provide Support

$8.25, Billed Yearly

9.34.5Visit Website
Comm100 Live Chat - Live Chat Software
Comm100 Live Chat

$29,

9.34.5Visit Website
SnapEngage - Live Chat Software
SnapEngage

$16,

9.34.5Visit Website
LiveHelpNow - Live Chat Software
LiveHelpNow

$9,

9.34.3Visit Website
Helpshift - Live Chat Software
Helpshift
-9.34.1Visit Website
Freshdesk Messaging (Formerly Freshchat) - Live Chat Software
Freshdesk Messaging (Formerly Freshchat)
-9.34.4Visit Website