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9.6

Spot Score

JivoChat - Live Chat Software

JivoChat

Connect and convert with JivoChat.

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Starts from $13/User/Month when Billed Yearly, also offers free forever plan

What is JivoChat?

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, and dial-up calls. With features such as call transfers, routing, and recording, JivoChat simplifies customer service and enables prompt responses to queries. It also offers an instant callback feature to help businesses close deals efficiently. With JivoChat, businesses can manage all communication in one place and ensure they never miss a client's reach. Say goodbye to missed opportunities and hello to improved sales and customer retention with JivoChat.

Pricing

  • Starts from $13/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

JivoChat software demo

View demo

JivoChat Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

JivoChat Pricing

  • Starts from $13/User/Month when Billed Yearly

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the JivoChat Pricing Page

Disclaimer: Pricing information for JivoChat is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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JivoChat Reviews & Ratings

4.2

Very Good

Based on 106 ratings & 92 reviews

Rating Distribution

Excellent

(61)

Very Good

(6)

Good

(3)

Poor

(1)

Terible

(21)

Expert's Review generated by AI

Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for businesses of all sizes. The app offers a range of features that aid in customer interaction, such as canned responses and a user-friendly interface, contributing to improved ...Read more

JivoChat pros and cons

  • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

  • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

  • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

  • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

  • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

User Review

J

Jan

06/10/24

1 out of 5

The customer support is a desaster

The customer support is a desaster. They don't communicate with each other, so basically you have to explain your problem every time from scratch. The ...

Read more

EL

Ellis L

01/02/24

5 out of 5

"Great service and compact product"

What do you like best about JivoChat? Great way to drum up customers and clients What do you dislike about JivoChat?

MC

M C

06/20/23

1 out of 5

Charged me twice and one month later…

Charged me twice and one month later still no refund despite emailing 5+ times. The worst customer service I’ve ever experienced. The app is ok but ...

Read more

J

Jamoo

06/12/23

3 out of 5

NO REFUNDS

NO REFUNDS. NO PRO-RATED CREDITS. CRAP TERMS OF SERVICE POLICY.

JivoChat Support

Contact

+1 408-604-0183

Customer Service

24/7 (Live rep)

Online

Location

Wilmington, Delaware

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

JivoChat is a Live Chat Software. JivoChat offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat and txt.me.

Yes, JivoChat provides API.

Yes, JivoChat provides mobile app.

JivoChat is located in Wilmington, Delaware

JivoChat offers Free Trial, Freemium, Subscription pricing models

Yes, JivoChat can integrate with Bitrix24, WordPress, Wix, Weebly and many more.You can find more integration for JivoChat here

The starting price of JivoChat is $13/User/Month when Billed Yearly

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Researched by Rajat Gupta