Compare JivoChat vs LiveChat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	JivoChat (92) Visit website Visit Website	LiveChat (791) Visit website Visit Website

Overview
Affiliate Disclosure

Description	JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More
Entry Level Pricing	Starts from $13 , Billed Yearly	Starts from $16 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.6/10	9.8/10
User Ratings	4.2 (106)	4.4 (2017)
	Visit website	Visit website

Features

Total Features	9 Features	8 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$13 , Billed Yearly	$16 , Billed Yearly
Pricing Pans	Basic Get Started Unlimited chats and websites Customizable chat in 25 languages Desktop, mobile and browser agent apps Show more + Professional Get Started All the benefits of Basic version, and: Unlimited chat history storage Proactively start chats and catch leads using Smart Triggers Show more +	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.2 (based on 106 reviews)	4.4 (based on 2017 reviews)
Rating Distribution	Excellent 61 Very Good 6 Good 3 Poor 1 Terible 21	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20
Expert's Review generated by AI	Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more
Pros and Cons	Easy to use and integrate with various systems, making it convenient for businesses to connect with customers. Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently. Offers modern interface design, simple setup, and customization options, enhancing the user experience. Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience. Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome. Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support. Issues with small language barriers and occasional glitches causing lag, affecting user experience.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Bitrix24 3.9 (876 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	7 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both JivoChat and LiveChat offer a Free Trial.

JivoChat is designed for Large Enterprises, Medium Business and Small Business.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

Pricing for JivoChat Starts at $13/User/Month when Billed Yearly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare JivoChat vs LiveChat vs ZoomInfo Chat

JivoChat

LiveChat

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure