Wix Reviews in April 2025: User Ratings, Pros & Cons

Excellent Customer Care.

Excellent Customer Care.

Customer support excellent

Customer support excellent Support walked me through - answered all questions and held my hand. They double and triple checked any settings I changed and made sure it was all running.

Customer relations are excellent

Customer relations are excellent, fast and efficient solutions, always available or contacted and solved in the shortest possible time. I have been working with them for years and they are a great business partner from the website. I highly recommend!

Amazing support!

Date of experience: June 20, 2024

Feature-rich and easy to learn/use…

Feature-rich and easy to learn/use platform for web development

Excellent Instructions to redirect my Domain Name…

Anna was excellent in walking me through getting my Google domain linked to my Wix website and providing detailed explanations every step of the way. This is a task that I had been dreading doing because I am not so tech savvy but by sharing my screen with Anna she was able to walk me through easily every screen. I would not have been able to do this on my own! Thanks Anna - you are amazing.

Excellent product and support

Excellent product and support. First Class!

Very fast interactive response from…

Very fast interactive response from Andrew who was able to resolve my issue without to many questions

Real customer support!

There are a lot of options out there for do-it-yourself web design. There a very few, however, that offer quality customer support with a human element. Today, I chatted with an actual person who was able to resolve a days-long issue for me in about 5 minutes. GREAT customer service!

Big Supporter of WIX

I've been with WIX for 6 years and I have zero complaints! Capabilities are always improving and the customer support is top notch!