Compare JivoChat vs LiveAgent vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	JivoChat (92) Get Quote Get Quote	LiveAgent (870) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More	LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More
Entry Level Pricing	Starts from $13 , Billed Yearly	Starts from $15
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.6/10	9.8/10
User Ratings	4.2 (106)	4.7 (1542)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	25 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$13 , Billed Yearly	$15
Pricing Pans	Basic Get Started Unlimited chats and websites Customizable chat in 25 languages Desktop, mobile and browser agent apps Show more + Professional Get Started All the benefits of Basic version, and: Unlimited chat history storage Proactively start chats and catch leads using Smart Triggers Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 106 reviews)	4.7 (based on 1542 reviews)
Rating Distribution	Excellent 61 Very Good 6 Good 3 Poor 1 Terible 21	Excellent 682 Very Good 173 Good 13 Poor 1 Terible 1
Expert's Review generated by AI	Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use and integrate with various systems, making it convenient for businesses to connect with customers. Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently. Offers modern interface design, simple setup, and customization options, enhancing the user experience. Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience. Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Bitrix24 3.9 (876 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)	Xero 4.2 (5582 reviews) vCita 4.5 (306 reviews) Stripe Payments 4.5 (2947 reviews)

Customers

Customers	No Customers information available.	LiveAgent_customers_5 LiveAgent_customers_1 LiveAgent_customers_3

Media and Screenshots

Screenshots	1 Screenshots	14 Screenshots
Videos	2 Videos	5 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both JivoChat and LiveAgent offer a Free Trial.

JivoChat is designed for Large Enterprises, Medium Business and Small Business.

LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for JivoChat Starts at $13/User/Month when Billed Yearly whereas for LiveAgent Starts at $15/User/Month.

Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

Some top alternatives to LiveAgent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare JivoChat vs LiveAgent vs Zoho Desk vs Zendesk Support

JivoChat

LiveAgent

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure