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Compare JivoChat vs Smartchat vs ZoomInfo Chat

Overview

Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Smartchat, an AI-powered live chat software solution, helps businesses attract leads and engage with website visitors in real-time. Gain valuable insights into your online traffic, all from ... Read More

Entry Level Pricing
  • Starts from $13 , Billed Yearly
  • Starts from $49
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.6/10

8.3/10

User Ratings

Features

Total Features

9 Features

9 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $13 , Billed Yearly
          • $49
          Pricing Pans
          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

            Show more +

          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

            Show more +

          • Not Available
          Pricing Pagejivochat pricingsmartchat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Compressed Email

          1 Screenshots

          Smartchat screenshot

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both JivoChat and Smartchat offer a Free Trial.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          Smartchat is designed for Medium Business and Small Business.

          Pricing for JivoChat Starts at $13/User/Month when Billed Yearly whereas for Smartchat Starts at $49/Month.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Some top alternatives to Smartchat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, DeskMoz, Lime Talk, WebsiteAlive, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].