"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests with audio and visual alerts. The platform also offers the convenience of viewing customer information on one screen and engaging with new website visitors. With customizable chat window options and the ability to collect specific user data, Provide Support integrates seamlessly with popular CMS platforms like WordPress and Magento. Available across multiple devices, including Mac, Windows, iOS, and Android, Provide Support is the ideal choice for businesses looking to elevate their customer support game."
Disclaimer: Pricing information for Provide Support is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features that streamline issue resolution. The platform's ability to handle multiple customer concerns efficiently stands out, leading to improved customer satisfaction and ...Read more
Provide Support pros and cons
Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.
Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.
Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.
Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.
Customizable features tailored to business needs, offering flexibility and efficient management.
Affordable pricing, providing a cost-effective solution without compromising on quality or functionality.
Excellent customer service and support, with responsive assistance available for technical queries or issues.
Lack of extensive instructions for new users may lead to confusion during initial setup or operation.
Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.
Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.
Integration issues with certain website building platforms like WordPress, impacting stability and functionality in some cases.
User Review
V
Virgil
11/29/21
5 out of 5
Excellent tool that is meant for live chat support.
PROS: My company has been using this platform for almost half a decade already. It performs smoothly, for we only seldom experience downtimes or bugs ...
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JZ
Jim Z
11/19/21
5 out of 5
"Provide Support Live Chat allows you or your team to chat for multiple websites in one screen"
What do you like best about Provide Support?
Provide Support allows you or your team to chat (or reply to emails when offline) easily across multiple ...
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I
Isadore
10/19/21
5 out of 5
Providing excellent customer service is possible by hosting a live chat support team.
PROS: This software brings in something new for our company. I like it because it helps us resolve multiple customer issues. Nobody from the team had ...
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M
Mack
10/06/21
4 out of 5
Intuitive support chat tool that you can always rely on.
PROS: Before we had ProvideSupport, we struggled to answer our customer concerns through emails and phone calls. Now that we offer chat support, we ...
Stuck on something? We're here to help with all the questions and answers in one place.
Provide Support is a Live Chat Software. Provide Support offers Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database and many more functionalities.
Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and ApexChat.
No, Provide Support doesn't provide API.
No, Provide Support doesn't provide mobile app.
Provide Support is located in New York, New York
Provide Support offers Free Trial, Freemium, Subscription pricing models
Yes, Provide Support can integrate with Volusion, WordPress, Weebly, Squarespace and many more.You can find more integration for Provide Support here
The starting price of Provide Support is $8.25/Month when Billed Yearly