spotsaas-logo
Get Listed

Compare Provide Support vs LiveAgent vs Zoho Desk vs Zendesk Support

Get Quote
Get Quote

Overview

Description

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing
  • Starts from $8.25 , Billed Yearly
  • Starts from $15
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.8/10

User Ratings

4.5

(85)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

25 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $8.25 , Billed Yearly
          • $15
          Pricing Pans
          • Not Available
          Pricing Pageprovide-support pricingliveagent pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          36

          Very Good

          16

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.

          • Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.

          • Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.

          • Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.

          • Customizable features tailored to business needs, offering flexibility and efficient management.

          • Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

          • Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.

          • Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          NIIT

          NIIT

          Merchant-Accounts.ca

          Merchant-Accounts.ca

          Trainer1

          Trainer1

          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          Media and Screenshots

          Screenshots
          Boost Sales and Website Credibility screenshot

          6 Screenshots

          Inside of Tickets

          14 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Provide Support and LiveAgent offer a Free Trial.

          Provide Support is designed for Large Enterprises, Medium Business and Small Business.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Provide Support Starts at $8.25/Month when Billed Yearly whereas for LiveAgent Starts at $15/User/Month.

          Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, ChatMate, HelpOnClick, WebsiteAlive and ApexChat.

          Some top alternatives to LiveAgent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].